Erwin Apurillo | Page 3

Professional and courteous service. Shannon was great! Would gladly recommend dealership to family and friends. Shannon was great! Would gladly recommend dealership to family and friends. More

by nau813 Verified Customer Verified Customer

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They are always accomodating. The staff are very nice too. I've never had any problem with them. The staff are very nice too. I've never had any problem with them. More

by aprilchentes Verified Customer Verified Customer

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The service was great, only one flaw. The service dept never put on my return oil change sticker The service dept never put on my return oil change sticker More

by pirr662024 Verified Customer Verified Customer

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Excellent service by Erwin Apurillo. He walked me through the whole process and explained everything about the vehicle. He walked me through the whole process and explained everything about the vehicle. More

by chen_1004 Verified Customer Verified Customer

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Once the car enter the garage there was over 15min wait before someone came out, The simple oil filter change went way over the time they said it would be ready, finally once service was done they didn’t before someone came out, The simple oil filter change went way over the time they said it would be ready, finally once service was done they didn’t perform part of the service that I had requested.. They need a lot of work when it comes to service. More

by FITNSTRAINER Verified Customer Verified Customer

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Not best communicators. Waited 2 days for call back on status of repairs. I finally had to call them myself and was told parts needed to be ordered taking extra 5 days and c Waited 2 days for call back on status of repairs. I finally had to call them myself and was told parts needed to be ordered taking extra 5 days and could not offer loaner More

by gracefraraccio Verified Customer Verified Customer

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Prompt service, good communication, and explained the process well. Nice facility, and a comfortable waiting area. process well. Nice facility, and a comfortable waiting area. More

by richardtillis1 Verified Customer Verified Customer

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Kevin Jave, Manager, was excellent in crafting a great deal on the leasing of my 2026 Tucsan. However, Craig Plocker in Finance and Erwin Apurillo in Sales refused to answer my telephone calls, text mess deal on the leasing of my 2026 Tucsan. However, Craig Plocker in Finance and Erwin Apurillo in Sales refused to answer my telephone calls, text message, and email regarding my request for a detailed line by line accounting of the $4715.12 I paid in administrative fees. I would suggest to future customers to be very wary of this aspect of the leasing process. More

by Bobaque Verified Customer Verified Customer

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It was quick and easy in and all in one day Car was clean and full gas tank clean and full gas tank More

by nikocevicalmir Verified Customer Verified Customer

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Erwin was wonderful to buy a car from. I came in just to test drive it, but we ended up making a deal and coming back the next day to pick it up. He was wonderful to work with. I would hav I came in just to test drive it, but we ended up making a deal and coming back the next day to pick it up. He was wonderful to work with. I would have liked it if the process to finalize the docs was shorter. It took 3 hours and I still had a long drive home on a rainy monday night. But I dont think that was a reflection of Erwin. More

by agellman0 Verified Customer Verified Customer

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