Erwin Chambers Jr.

Outstanding Subaru dealer in North Texas. Outstanding support and service on Thursday (13 August 2026. Wth the support of our GPS, trip to McKinney Texas from Sachse Texas was painless and un Outstanding support and service on Thursday (13 August 2026. Wth the support of our GPS, trip to McKinney Texas from Sachse Texas was painless and uneventful. Arrive around 10:00am and link up with Mr David Rodriguez a very outgoing and enthusiastic new salesman, who brought me and my wife into this fine dealer facility. Discuss why we were there and spent several hours on how to buy a 2026 Subaru Crosstrek, after test driving this fine vehicle.’and completing the necessary paperwork. David refer us to Mr Addison Roney in the Financial office to complete the required loan paperwork. Both David and Addison were highly professional and render their expertise in our purchase of a 2026 Subaru Crosstrek later that afternoon. We departed Thursday afternoon (same day) with a new car. We were impressed and congratulations to all the folks at Tomes. More

by moriartycf Verified Customer Verified Customer

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Failed to provide all required paperwork at the time of purchase, including the bill of sale. I had to call and email multiple times before finally receiving it. After more than a month of ownership, I purchase, including the bill of sale. I had to call and email multiple times before finally receiving it. After more than a month of ownership, I still had not received my registration. When I called the DMV, I was told the plates I had been given were registered to a completely different vehicle (a 2022 Toyota), even though my VIN was correctly titled in my name. This meant I was unknowingly driving with improper registration. A serious legal risk. When I explained the situation to a manager named “Tyler,” his only response was, “Did you want to continue?” before hanging up. I was never called back. It took another week and a half of repeated calls and emails before the correct plates and registration were finally provided. Based on my experience, management showed little concern for the mistakes they made or the legal risk I was placed in. I will never return to this dealership and cannot recommend them to anyone. Buyer beware. More

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Salesman was extremely helpful and answered all my questions. He took care of me with upmost respect questions. He took care of me with upmost respect More

by kjdigi Verified Customer Verified Customer

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Friendly experience, the upper management were very professional and nice. My only complaint is the car did not come with a sunshade- like the car salesman said when testing vehicles. professional and nice. My only complaint is the car did not come with a sunshade- like the car salesman said when testing vehicles. More

by Afranzen1053 Verified Customer Verified Customer

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Thank you Brandon Tomes Subaru for an Extraordinary experience. My visit was smooth and transparent. experience. My visit was smooth and transparent. More

by mpuga Verified Customer Verified Customer

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Great customer service and amazing tech support. Advisor went over everything before I left and made sure I understood and was satisfied. Advisor went over everything before I left and made sure I understood and was satisfied. More

by MARIANNE_ELDER57 Verified Customer Verified Customer

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