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Ethan Harbison
Ethan Harbison at BMW of Allentown

Ethan Harbison | Page 14

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

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4.9
346 Reviews

I have worked in the Auto Industry since graduating from Penn State University in 1994. I have worked as a service advisor at BMW of Allentown since October 1999. I treat each customer with honesty and integrity as I would my own family. I have come to know my clients personally and enjoy meeting new ones every day.

Dealership Experience

26 yrs, 10 mos

Industry Experience

30 yrs, 7 mos

4.9

346 Reviews

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346 Reviews of Ethan Harbison

May 12, 2022

Dealership Rating
Employee Rating

Ethan from the service department is great! Always keeps me informed and goes out of his way to help in any way that he can. More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 12, 2022

BMW of Allentown responded

Thank you for the wonderful feedback, Ryan - we'll be sure to share it with Ethan! We appreciate you being a Daniels BMW customer and look forward to your next visit!

April 26, 2022

Dealership Rating
Employee Rating

The dealership is very clean all the employees always have been helpful, understanding with providing information. More

by Williamsmarissa29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 26, 2022

BMW of Allentown responded

Thank you for your 5-stars! We appreciate your kind remarks complimenting our facilities! See you next time at Daniels BMW!

April 21, 2022

Dealership Rating
Employee Rating

Everyone was friendly and helpful and they always kept me informed as to what was going on with my vehicle. Good service team. More

by Patski388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 21, 2022

BMW of Allentown responded

Thank you for the wonderful review of our Daniels BMW service team! We appreciate your business and hope we have the opportunity to serve you again in the future!

April 19, 2022

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Employee Rating

We dropped our car off a week early by mistake for an inspection and they fit us in. Great customer service. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 20, 2022

BMW of Allentown responded

It was our privilege to serve you! Thanks for trusting the Daniels BMW team with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

April 19, 2022

Dealership Rating
Employee Rating

Ethan always takes great care of car and excellent communication with me. I like having options and explanations which I always get. More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 20, 2022

BMW of Allentown responded

Thank you for being a Daniels BMW customer, Amy! We're so glad Ethan continues to earn your loyal business and we look forward to your next visit. Take care!

April 18, 2022

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Employee Rating

Great service, prompt and complete, polite employees who treat customers well. I've worked with them for 30 years More

by Spdimartino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 19, 2022

BMW of Allentown responded

Thank you for taking the time to share your experience working with our team at Daniels BMW! We've loved having you as a customer over the last 30 years!

April 17, 2022

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Employee Rating

The online scheduling and checking process went will. The cost was shockingly high to mount 4 tires so I'll be using another garage in the future for all tire changes. More

by vanommj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 02, 2022

BMW of Allentown responded

Hello - thank you for your feedback. We're sorry you were left unsatisfied with the cost of the service and would like the opportunity to earn back your trust. Please contact me at your earliest convenience. Thanks, Webster Lingle - Service Manager - 610-820-2987

April 09, 2022

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Employee Rating

Such a great experience! My first time here everyone was so nice and welcoming. Ethan was amazing ! More

by Iamshedah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 11, 2022

BMW of Allentown responded

Thank you for the wonderful review! It was a pleasure having you visit us here at Daniels BMW and we hope to see you again in the future!

April 05, 2022

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Employee Rating

Very knowledgeable, friendly and helpful. Everyone really cares about the customer. I always am impressed with my experience at Daniel's BMW. More

by Sharonann123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 06, 2022

BMW of Allentown responded

Thank you for the wonderful feedback! We're honored to receive your support and look forward to your next visit with us here at Daniels BMW!

April 05, 2022

Dealership Rating
Employee Rating

Fast evaluation, accurate diagnosis of car problems and resolution/repair. My car was ready when promised. The rental car was new in trouble free. My car was washed and detailed and ready for my pick up as More

by Sportdochawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles German

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Apr 06, 2022

BMW of Allentown responded

Thank you for sharing your experience! We appreciate you trusting the Daniels BMW team with your service needs and hope to see you again next time!

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