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Ethan Harbison
Ethan Harbison at BMW of Allentown

Ethan Harbison | Page 13

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

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4.9
346 Reviews

I have worked in the Auto Industry since graduating from Penn State University in 1994. I have worked as a service advisor at BMW of Allentown since October 1999. I treat each customer with honesty and integrity as I would my own family. I have come to know my clients personally and enjoy meeting new ones every day.

Dealership Experience

26 yrs, 10 mos

Industry Experience

30 yrs, 7 mos

4.9

346 Reviews

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346 Reviews of Ethan Harbison

June 18, 2022

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Employee Rating

Entire service process was excellent…. .from scheduling to performing the work and final delivery to my house. Ethan as usual did his normal great job communicating More

by hebemekc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 23, 2022

BMW of Allentown responded

Thanks for the five-star review! We're honored to hear how Ethan could assist you during your time with us and we hope to see you back here at Daniels BMW for all of your future automotive needs!

June 14, 2022

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Employee Rating

The staff was friendly and communicated well about the situation with my car. They had to order a part for the car and tried their best to get the car back as soon as possible More

by sarahizcam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 15, 2022

BMW of Allentown responded

Thank you for the five stars, Sarah! We hope to see you back here at Daniels BMW for all of your future automotive needs.

June 06, 2022

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Employee Rating

Great service from start to finish! Professional, communicated with me, & made everything easy from drop off to pick up! More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 06, 2022

BMW of Allentown responded

Thank you for the review, Deb. We are happy to hear that your experience with us was a pleasant one, and we hope to see you here at Daniels BMW for all of your future auto needs.

May 30, 2022

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Employee Rating

Excellent, professional, friendly service from Ethan and his team. Problem solved and advice given for moving forward. More

by Mrbc53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 31, 2022

BMW of Allentown responded

Thank you for the five stars! We appreciate the kind words and are happy to hear how Ethan made your experience with us such a positive one. We hope to see you here for any and all of your future auto needs! -Daniels BMW

May 27, 2022

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Employee Rating

Great service experience! Highly recommend Daniel’s BMW ! The most Honest, reasonable and reliable dealership in the Lehigh Valley!! I will bring my car back for service aga More

by Akwuvp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Simpson, Charles German, Lisa Manento , Ryan Mertz, Austin Schlemmer, Lisa and Brandon were terrific!!

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May 31, 2022

BMW of Allentown responded

Thank you for taking the time to leave us your fantastic review! It means the world to us that you had a great service experience and we look forward to providing more five-star experiences in the future! - Daniels BMW

May 31, 2022

Akwuvp responded

It was a pleasure having our vehicle serviced with you. Great experience while we were traveling and had a tire issue. Thank you again for your prompt response to fixing our vehicle

May 27, 2022

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Employee Rating

I‘be been a customer for over 40 years and I’m always been impressed with the professionalism, knowledge and helpfulness of the entire staff. More

by Ollie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 31, 2022

BMW of Allentown responded

Hi Ollie! We're so happy to hear that you've felt confident returning to Daniels BMW for over 40 years! Hearing that we've done our part to ensure your vehicle gets quality care makes our day and we appreciate you leaving us your awesome five-star review! Thank you!

May 26, 2022

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Employee Rating

Excellent service at Daniels. Ethan has been my customer service advisor for 17 years and he has always been a pleasure to work with. He has my complete trust and is the reason More

by David Smull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 27, 2022

BMW of Allentown responded

Thank you for the positive review, David! We are happy to hear how Ethan has taken care of you for so many years, and we hope to continue to serve you for years more to come! -Daniels BMW

May 26, 2022

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Employee Rating

Daniells tech,s diagnosed the fact that a main computer was at fault, opened the consol and found a parted wire, fixed it and the car was restored! More

by gjlondon711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 26, 2022

BMW of Allentown responded

Thank you for the positive review! We appreciate the kind words, and are glad to hear that your experience with us at Daniels BMW was a good one! We hope to see you again for any future service or auto needs you might have.

May 25, 2022

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Employee Rating

They treat you like family and take care of your car as if it was there own it’s always a pleasant experience from settling up the appointment to picking up a job well done 👍 More

by Nautiquebf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 26, 2022

BMW of Allentown responded

Thank you for trusting the Daniels BMW team with the care of your vehicle! We're grateful for your support and look forward to your next visit!

May 15, 2022

Dealership Rating
Employee Rating

Cost- regardless of what car is brought in for, cost is always high and extra services are always recommended More

by JenB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles German

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May 16, 2022

BMW of Allentown responded

Thank you for your high rating! We appreciate your recommendation! See you next time at Daniels BMW, Jen!

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