Ethan Starks

Kind, fair, accommodating, This dealership was kind and informative when I called and inquired about a service need. Very helpful and reasonable. informative when I called and inquired about a service need. Very helpful and reasonable. More

by debrahite Verified Customer Verified Customer

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The dealership experience would have been better if the internet had not been down for an entire day. Which I know this is out of the hands of the dealership but the service person could have at least retu internet had not been down for an entire day. Which I know this is out of the hands of the dealership but the service person could have at least returned my phone call and let me know what the issue was rather than ignore my call and my 2 visits to the dealership. He was out on one occasion but still didn't bother to return my calls when he returned. He did however find it amusing that he had not returned my call the second time I had to come in and laughed about the fact that he didn't get around to calling me back. I didn't find that funny or amusing while he was sitting there with his cell phone in his hand and my name and number on his desk. All I asked for was a phone call and an update on a job that should have taken a few hours I was without my vehicle for 3 days. More

by kimmy3573 Verified Customer Verified Customer

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I liked how they gave me a list of things that would need to be done/maintained. This way I can prepare financially to be done/maintained. This way I can prepare financially More

by SIEMER.NANETTE Verified Customer Verified Customer

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Great service and polite employees Very helpful when i ask questions. Just wish I could have gotten a loaner for a few days ask questions. Just wish I could have gotten a loaner for a few days More

by Todd Verified Customer Verified Customer

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Waiting for clerk to call us to tell us vehicle was ready. Waited like 15/20 minutes till I finally got up and went to ask if it was ready and he said oh yea where are the keys and the other guy said I ready. Waited like 15/20 minutes till I finally got up and went to ask if it was ready and he said oh yea where are the keys and the other guy said I called you to give you the key. And he said I was on the phone and didn't hear you. Appointment was at 12:30. More

by CMRODRIGUEZ2062 Verified Customer Verified Customer

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Make the customer feel like their visit is valuable and not the bare minimum standard not the bare minimum standard More

by myaranda1011 Verified Customer Verified Customer

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I want to thank each and every person that had anything to do with my truck being fixed. Especially the employee that put his on hands-on our truck. Everyone was so great, especially thanks. GM for helping to do with my truck being fixed. Especially the employee that put his on hands-on our truck. Everyone was so great, especially thanks. GM for helping me out on the cost. More

by bjlatham1957 Verified Customer Verified Customer

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Ethan was very courteous and helpful. We had an appointment for an oil change. The work took a little longer than expected, but the waiting room was very clean and spacious. We had an appointment for an oil change. The work took a little longer than expected, but the waiting room was very clean and spacious. More

by mikemwheat Verified Customer Verified Customer

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Everything was good. . other my oil mileage not being reset.. had a message a few miles down the road that my oil needed changing, which was already done and my tires show . other my oil mileage not being reset.. had a message a few miles down the road that my oil needed changing, which was already done and my tires showing errors that they needed attention as they all were super low, which should be addressed when they rotated tires also. And they were to email me the receipt for the service and I never had a receipt emailed to me.. and still don't have one. But overall, the service was fine. More

by Terri Verified Customer Verified Customer

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Always friendly service Parts department needs more inventory Will return for service and put Purchase inventory Will return for service and put Purchase More

by RONALDHAGAMAN Verified Customer Verified Customer

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