Gracie Martinez

kathrynwoods120 responded

The dealership is a great place to look for a car and get service.

Seguin Chevrolet responded

Thank you, Nick, for your review! We're happy to hear we provided helpful, respectful service and took the time to answer your questions. We appreciate your trust in our team and thank you for choosing Seguin Chevrolet. - Jeremy Sims, General Manager

Seguin Chevrolet responded

Thank you for sharing your experience. We apologize for the lack of communication and understand how frustrating it can be when you're waiting for an update on your vehicle. Keeping our customers informed throughout the repair process is important, and we're sorry we fell short of your expectations. We'd like the opportunity to look into your situation and provide an update. Please contact our service management team so we can review your vehicle's status and work toward resolving your concern as quickly as possible. - Jeremy Sims, General Manager

Seguin Chevrolet responded

Thank you for your feedback. We sincerely apologize for the frustration you've experienced while waiting on the part needed to resolve your concern. We understand how disappointing it is when a repair takes longer than expected, and we appreciate you bringing this to our attention. We're glad your routine service visits have gone smoothly, but we'd like the opportunity to look into the status of your repair and see how we can help. Please contact our service team at your convenience so we can review your situation and work toward a resolution. - Jeremy Sims, General Manager

Seguin Chevrolet responded

Thank you for your review! We're delighted to hear Gracie provided a professional experience and made you feel valued from the moment you arrived. We appreciate your feedback and thank you for choosing Seguin Chevrolet. - Jeremy Sims, General Manager

Seguin Chevrolet responded

Thank you for your review! We're glad to hear you found our team fast, friendly, and easy to talk to. We appreciate your feedback and look forward to serving you again. - Jeremy Sims, General Manager

Seguin Chevrolet responded

Thank you for your review! We're delighted to hear Gracie took great care of you and provided a helpful experience in our service department. We appreciate your kind words and your trust in our team. - Jeremy Sims, General Manager

Seguin Chevrolet responded

Thank you for your review! We're glad our team was able to quickly diagnose the issue and get you back on the road after those error codes appeared. We appreciate your trust in the entire service team, and we're always here when you need us. - Jeremy Sims, General Manager