Gregory Howard
Gregory Howard at Seguin Chevrolet

Gregory Howard

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

Contact Me
4.7
42 Reviews

Industry Experience

12 yrs, 8 mos

4.7

42 Reviews

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42 Reviews of Gregory Howard

April 21, 2026

Dealership Rating
Employee Rating

Always Helpful. I would love to do business with Seguin Chevrolet again on a trade in if that were possible. They are great at finding best solution possible for cus More

by omathewssr
Recommend Dealer
Yes

Other Employees Tagged: Gregory Howard

Apr 24, 2026

Seguin Chevrolet responded

Thank you for the kind words! I’m glad our team has been helpful and focused on finding the best solutions for you. We’d be happy to work with you again on a trade-in when the time comes. We appreciate you choosing Seguin Chevrolet. - Jeremy Sims, General Manager

April 06, 2026

Dealership Rating
Employee Rating

When scheduling the drop off did not have a problem with it. The service for problem was find and repair was good. Then when they drop off the vehicle at my job place was great. More

by llkotara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Seguin Chevrolet responded

Thank you for the review! I’m glad scheduling was easy, the repair was handled well, and that the drop-off at your workplace made things even more convenient. We appreciate you sharing your experience. - Jeremy Sims, General Manager

April 01, 2026

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Employee Rating

We took our vehicle in to get a recall fixed in it. It was a very productive service. The place was packed with people getting their vehicles serviced but, even though they were busy we were impressed More

by jarrepillado51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Seguin Chevrolet responded

Thank you for the review! I’m glad we were able to take care of your recall quickly, even with how busy things were. It’s great to hear you didn’t have to go elsewhere and that the experience was a positive one. We appreciate you choosing Seguin Chevrolet. - Jeremy Sims, General Manager

March 20, 2026

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Only problem was the puck hole system for the fifth wheel hitch was out of line. My hitch did not fit although there were no change in the hole line up from my trade in to what I bought. I had to cancel a More

by rpkal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2026

Seguin Chevrolet responded

Thank you for bringing this to our attention. I’m sorry for the inconvenience this caused, especially with your RV trip being affected. I’m glad Dustin was able to step in and get the correct part ordered, but I understand that doesn’t make up for the frustration and time involved. We definitely want to make this right for you, so please reach out to me directly so we can look into this further and work toward a solution. - Jeremy Sims, General Manager

Mar 20, 2026

rpkal responded

Thanks for the quick response. Dustin said parts in on 24th. And can be installed on the 25th. Do I drop it off or wait? You asked what you could do. Maybe fill my tank up with gas and clean it up.

March 11, 2026

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Never spoke with the service advisor I had an appointment with but the other advisors were very helpful. Unfortunately just an oil change took over an hour and a half even when it was scheduled and I arrived More

by RICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Magana

Mar 12, 2026

Seguin Chevrolet responded

Thank you for the feedback, Richard. I’m glad to hear the advisors you worked with were helpful and courteous during your visit. I also understand the frustration with the wait time, especially with a scheduled appointment, and we appreciate your patience. Your comments are helpful and we’ll keep them in mind as we continue working to improve the overall service experience. - Jeremy Sims, General Manager

February 24, 2026

Dealership Rating
Employee Rating

The store was very clean, managers were very helpful The salesman Marco answered all my questions. More

by ronmusquiz730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Lopez, Michael Brown

Feb 24, 2026

Seguin Chevrolet responded

Thank you for the review! I’m glad you found the store clean and welcoming, and that Marco and our managers were helpful and took the time to answer all your questions. We appreciate you sharing your experience. - Jeremy Sims, General Manager

February 12, 2026

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The employees in the service department are great. I been using Seguin Chevrolet service for a few years now since I’ve bought two trucks from them. The only complaint I have is every bill from them I More

by slaughter.nicholas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gracie Martinez

Feb 19, 2026

Seguin Chevrolet responded

Thank you for your continued loyalty and for trusting us with both of your trucks over the years. We truly appreciate you recognizing our service team and the work they do. I also understand your concern regarding labor costs. Our technicians are factory-trained and we use quality parts to ensure repairs are done right the first time, but we always want our customers to feel they’re receiving value. Your feedback is important. Thank you again for your business and for sharing your experience. - Jeremy Sims, General Manager

January 29, 2026

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Employee Rating

The service and team are great. I really like how the team treats me and they will have my business for as long as it continues. To be clear, I’d give five stars for the actual serv More

by michaeltmurphy88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown, Ethan Starks, Gracie Martinez, Amber Elliott , Tim Caffey, Abel Vasquez

Feb 05, 2026

Seguin Chevrolet responded

Thank you for the thoughtful feedback, Michael. I’m glad the service itself and how our team treats you has earned your continued trust, that means a lot. I also appreciate you sharing your thoughts on the follow-up communication. That kind of input helps us be more mindful of the overall experience beyond the visit itself. - Jeremy Sims, General Manager

January 04, 2026

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Employee Rating

Like any other place ,just depends on the person who’s helping you.took my truck in for right turn signal working intermittently the first advisor even took a picture that it wasn’t working.go back later More

by grripster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Starks

Jan 05, 2026

Seguin Chevrolet responded

Thank you for sharing your experience. I appreciate your honesty, and I’m glad Ethan was able to listen, take the concern seriously, and get the issue resolved for you. Consistency matters, and your feedback helps us improve how concerns are handled from the first visit. I’ll be sure to recognize Ethan for the great job he did. - Jeremy Sims, General Manager

December 13, 2025

Dealership Rating
Employee Rating

Mixed messages, poor clarity and very little follow through. We expected better service but dealt with challenges all along the way More

by Jljhsdom.sd
Recommend Dealer
No

Other Employees Tagged: Gregory Howard

Dec 15, 2025

Seguin Chevrolet responded

Thank you for sharing your feedback. I’m sorry to hear that your experience was marked by mixed messages and a lack of follow-through. That’s frustrating, and it’s not the level of service we want anyone to walk away with. I’d appreciate the opportunity to better understand what happened and see if there’s anything I can do to help address your concerns. You can find my email and phone number on our website if you'd like to directly reach out to me. - Jeremy Sims, General Manager

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