Eugene Katz

Frustrating when scheduled appointments take 2 hours or more to complete oil change (The Works). more to complete oil change (The Works). More

Print

They always take care of my vehicles and don’t make me guess what I need. They do excellent work and are always very friendly! guess what I need. They do excellent work and are always very friendly! More

Print

Omera and Joey's service support was excellent. Quick and attentive service and communication. We are long time customers of Omera. Quick and attentive service and communication. We are long time customers of Omera. More

Print

Eugene Katz gave great customer service he got my tire repaired on my 2020 ford escape THANK YOU repaired on my 2020 ford escape THANK YOU More

Print

I went to get an oil change. The guy told me when I first got there it would be $119 because the price went up. Then online when they said it was done the price was $112 and some The guy told me when I first got there it would be $119 because the price went up. Then online when they said it was done the price was $112 and some change. So I brought $113 in cash, I'm not one to carry cash around so I made sure to double check the amount. When I went to pick up my car and pay, a different guy gave me the papers and said it was $114 and some change. Obviously I didn't have enough in cash, luckily I was able to find some extra dollars in my purse and was able to pay. I was a little irritated I was told 3 different prices and the man was not very nice when I told him I only brought enough for the price it told me online. I would just tell anyone who is getting work done here to be cautious that the price may change multiple times. More

Print

It’s very frustrating to make an appointment at 9am and then be told it’s a 3 hour wait. Not sure what the point of making an appointment even is and they should figure out a better system. then be told it’s a 3 hour wait. Not sure what the point of making an appointment even is and they should figure out a better system. More

Print

Service clerk was very helpful. Quick service from the quick lane techs. No one tried to sell me anything but gave good advice about future needs for my truck. Quick service from the quick lane techs. No one tried to sell me anything but gave good advice about future needs for my truck. More

Print

My experience with omeara ford was very satisfactory in the attention that was paid me the attention that was paid me More

Print

I purchased 4 new tires and had them installed. I appreciate the shuttle service so I could get home and work while I waited for the tires to get put on. Also being shuttled back to get my truck. I appreciate the shuttle service so I could get home and work while I waited for the tires to get put on. Also being shuttled back to get my truck. The service was friendly, and two outstanding staff that provided excellent customer service was Kim who does car rental and shuttle coordination, as well as the guy who sits next to Eugene, I can’t remember his name, but it starts with a “B”. I really appreciated them both! It was a pleasure doing business with you. I will return! More

Print

Service with gene in quick lane is always great, he is a really good asset for you in the customer service department really good asset for you in the customer service department More

Print