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Eugene Katz
196 Reviews
196 Reviews
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196 Reviews of Eugene Katz
August 18, 2022
I had to visit their shop 4 times to get my service completed and ultimately I had to escalate to the office of the president of Ford to get some action. Once I had their attention, they were great an completed and ultimately I had to escalate to the office of the president of Ford to get some action. Once I had their attention, they were great and responsive. More
by Robertgreid3514
Verified CustomerOther Employees Tagged: Nick Trujillo, Mike Scullion, Jay Lazaro, Shaun Lewis , Joey Doyle, Earl Golos, Miranda McDermott, Allison Skelly
August 18, 2022
Eugene stapled the wrong multi point inspection sheet to my paperwork. He emailed my copy to me. He did inform me of service that my maintenance plan covered that other reps had told me would cost additiona my paperwork. He emailed my copy to me. He did inform me of service that my maintenance plan covered that other reps had told me would cost additional. Also, he informed me that I could have gotten my oil changed sooner than the engine oil life % told me. Contrary to what other reps had told me in the past. I wished I had known that when I bought the truck in 2015. Overall, he was very helpful. More
by Mike
August 15, 2022
Great service, fixed right for a fair price. I would highly recommend O’Meara Ford service department. I would highly recommend O’Meara Ford service department. More
by Racer5726
Other Employees Tagged: Mark Bultje, Nick Trujillo, Mike Scullion, Jay Lazaro, Shaun Lewis , Jorge Estrada, Earl Golos, Miranda McDermott, Allison Skelly
August 13, 2022
I called prior to my arrival date to discuss my problem. I was told that I could have the brake issue assessed by the service department. Unfortunately, only a visual inspection was done which is not what I was told that I could have the brake issue assessed by the service department. Unfortunately, only a visual inspection was done which is not what I requested or agreed upon. More
by HOSEACANNON
August 13, 2022
Have had very good service from the O’Meara service department and oil change service. Very friendly and accommodating personnel department and oil change service. Very friendly and accommodating personnel More
by STEVENCLANGE
Other Employees Tagged: Eissa Hizley , Allison Skelly
August 12, 2022
Always attentive, detailed in finding solutions, timely on scheduling service on vechiles with reminders, and know you by name. Always Kind and Respectful, good Listeners, and a Willingness to find the So on scheduling service on vechiles with reminders, and know you by name. Always Kind and Respectful, good Listeners, and a Willingness to find the Solution that Works for You. More
by Kimb1234
Other Employees Tagged: Chris Mata, Justin Haynes, Mark Bultje, Nick Trujillo, Mike Scullion, Jay Lazaro, Shaun Lewis , Joey Doyle, Earl Golos
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