
Eugene LaForge
Customer Satisfaction Manager
Zeigler Hyundai of Racine
13313 Washington Ave
Mount Pleasant, WI 53177
39 Reviews
Write a Review39 Reviews of Eugene LaForge
September 13, 2025
The salesman was friendly. The dealership was clean. When it came time to discuss price, no promotion or discount was offered to me even though it was noted on other similar ve The dealership was clean. When it came time to discuss price, no promotion or discount was offered to me even though it was noted on other similar vehicles on the lot. The finance guy was arrogant and lacked knowledge. He charged me two separate freight fees. When I pointed it out and explained it he kept telling me they put the freight fee on the customer. I said I'll pay one of them but not double. I also asked why I didn't get any of the current discounts that are noted on other Sanata Fe's and why my payment is 30 days out when the promo says first payment is 90 days from purchase. He made no effort to keep my business or seek answers. Instead he said he already explained the numbers to me and I dont seem to understand, what do I want him to do. I slid the vehicle key back to him, asked him to cancel the whole contract, said I'm very upset and feeling taken advantage of, that I don't need this vehicle or stress, and to refund my down-payment because I'm ready to leave. He said okay and left the office. The sales manager came in. I explained everything to him. He acknowledged the double freight should not have happened. The finance guy then said, oh I thought it was a used vehicle. Overall, trust was broken and a very overwhelming experience. I left internally shaking because of how upsetting this experience was. More
Other Employees Tagged: Sean De Vries , Eric, finance guy
September 08, 2025
We took a gamble driving all the way up from Chicago to Ziegler Hyundai Racine, but I’m so glad we did. I am so happy with my Elantra. Thank you so much Kai, Eugene, and Eric. Ziegler Hyundai Racine, but I’m so glad we did. I am so happy with my Elantra. Thank you so much Kai, Eugene, and Eric. More
Other Employees Tagged: Kai Potts, Eric Burt
September 02, 2025
Excellent customer service! Thank you for listening & providing the best options! I ❤️ my Santa Fe! Thank you for listening & providing the best options! I ❤️ my Santa Fe! More
Other Employees Tagged: Isaiah McWhorter, Ed Rodriguez
August 13, 2025
I had a very pleasant experience at Hyundai Ziegler Dealership. The staff was very professional and kind. I was in and out with my new car in no time! Dealership. The staff was very professional and kind. I was in and out with my new car in no time! More
Other Employees Tagged: Sean De Vries
August 02, 2025
Incredible experience. From sales to service to finance. So pleasant and a great deal. So easy!! The general manager, Marcin, treated me like family. Thanks to the entire m From sales to service to finance. So pleasant and a great deal. So easy!! The general manager, Marcin, treated me like family. Thanks to the entire management team for my new palisade!!! More
Other Employees Tagged: Zak Solkowski , Marcin
August 01, 2025
Great service! They changed my oil super fast. Very clean and professional environment. Highly recommend this place!!! They changed my oil super fast. Very clean and professional environment. Highly recommend this place!!! More
Other Employees Tagged: Herberth Aguilar, Zak Solkowski, Scott Waller, Chad Schmitz
June 27, 2025
I was promptly greeted, and felt welcome. Any employee that I approached was friendly, and treated me with respect. I would highly recommend Zeigler . Any employee that I approached was friendly, and treated me with respect. I would highly recommend Zeigler . More
Other Employees Tagged: Ian in service
June 22, 2025
Awesome 😎 great polite in every way I will be sure to buy another vehicle from you thank you very much!!!! buy another vehicle from you thank you very much!!!! More
Other Employees Tagged: Scott Waller, Luke Nielsen, Sean De Vries, Jason Allen
June 07, 2025
Billy provided exceptional assistance throughout the purchasing process for my 2025 Tucson. His comprehensive and clear explanations facilitated a seamless understanding of the entire transaction. His p purchasing process for my 2025 Tucson. His comprehensive and clear explanations facilitated a seamless understanding of the entire transaction. His professionalism and expertise were evident throughout our interactions. I express my sincere gratitude for your invaluable support and the opportunity to collaborate with you in acquiring my vehicle. More
Other Employees Tagged: Billy Sosbe , ERIC BURT
