Eugene Woods
Eugene Woods at Lexus of Brooklyn

Eugene Woods | Page 4

General Manager

Lexus of Brooklyn

6502 5th Avenue
Brooklyn, NY 11220

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rated
45 Reviews

Dealership Experience

32 yrs, 6 mos

Industry Experience

32 yrs, 6 mos

not yet
rated

45 Reviews

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45 Reviews of Eugene Woods

March 28, 2018

Dealership Rating
Employee Rating

Olga Mysovskaya great customer service Olga Mysovskaya greeted me at Lexus of Brooklyn at coffe area. I was happy with hospitality high level treatment of myself as a value customer. Becaus More

by Me.Pasternak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Olga Mysovskaya, Angelo Tranquellino, Service

Mar 28, 2018

Lexus of Brooklyn responded

Good afternoon Ms. Pasternak, I would like to thank you for taking the time to provide your kind feedback, it was my pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience in which I provided you with and I wish you continued luck with your car! If you should require further help with anything, please feel free to contact me at, (718) 680-2200. Olga Mysovskaya Lexus of Brooklyn

March 27, 2018

Dealership Rating
Employee Rating

LS OWNER Olga Mysovskaya assisted my with service of my LS, she is the part of Joseph Ondo sales team. She always welcomes me at Lexus of Brooklyn. More

by Mr. Krashenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Barbieri, Anil Dhanpet, Olga Mysovskaya, JOSEPH ONDO, Angelo Tranquellino

Mar 27, 2018

Lexus of Brooklyn responded

Good afternoon Mr. Krashenny, Thank you for taking the time to provide your wonderful feedback on DealerRater.com, it was my pleasure to have assisted you with servicing your Lexus LS. I am happy to read that you were satisfied with the experience in which you were provided with and we all wish you continued luck with your car! If you should require further help with anything else vehicle related, please feel free to contact me at, (718) 680-2200. Olga Mysovskaya Lexus of Brooklyn

March 26, 2018

Dealership Rating
Employee Rating

Purchase Olga Mysovskaya my sales consultant. I am very happy with her service. I will refined her to my friends and relatives. Lexus of Brooklyn great team More

by Mr.Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Clayton , SKY LIANG, Olga Mysovskaya, Angelo Tranquellino

Mar 26, 2018

Lexus of Brooklyn responded

Hello again Mr. Smith, I would like to thank you for taking the time to provide your kind feedback and recommendation, it was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus GX 460! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 680-2200. Olga Mysovskaya Lexus of Brooklyn

March 24, 2018

Dealership Rating
Employee Rating

1 year experience Olga Mysovskaya assisted me in sales and she provided excellent service. Thank you Lexus of Brookltn, great team of professioals . I truly enjoyed yo More

by Fran N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Clayton , Rochelle Kruithoff, Olga Mysovskaya, Angelo Tranquellino

Mar 24, 2018

Lexus of Brooklyn responded

Hello again Ms. Fran, I would like to thank you for taking the time to provide your kind feedback, it was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you with and I wish you luck with your new car! If you should require further help with anything, please feel free to contact me at, (718) 407-0700. Olga Mysovskaya Lexus of Brooklyn

March 17, 2018

Dealership Rating
Employee Rating

New 2018 NX 300 Great Service. Alex Rabinovich my Sales consultant best Sales representative. Lexus of Brooklyn great team of professionals! I am with Lexus 15 years. More

by NX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Rabinovich , Olga Mysovskaya, Angelo Tranquellino

Mar 19, 2018

Lexus of Brooklyn responded

Good afternoon, I would like to thank you for taking the time to provide your kind feedback, it was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus NX 300! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 680-2200. Alex Rabinovich Lexus of Brooklyn

March 17, 2018

Dealership Rating
Employee Rating

Great Service Thank you Sal Logosso for great service!!!!! Piotr Wojewoda 2017 RX350 F Sport= HAPPY CUSTOMER Sal was very helpful he made my sale easy thank you More

by Piotr718Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Clayton , Sal Logosso, Angelo Tranquellino

Mar 19, 2018

Lexus of Brooklyn responded

Hello again Mr. Wojewoda, I would like to thank you for taking the time to provide your kind feedback, it was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus RX 350 F Sport! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 680-2200. Sal Logosso Lexus of Brooklyn

March 12, 2018

Dealership Rating
Employee Rating

Stay Away Horrible Customer Service Recently purchased a Used Car from Bay ridge Lexus thinking i was im Good hands and trying 2 avoid purchasing a Lemon Car, well after a 2 Months of More

by police9359
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Apr 12, 2018

Lexus of Brooklyn responded

Good afternoon Mr. Feratovic, We thank you for removing your negative review from the internet, as we came to an agreement with you about this. Unfortunately, we have not seen your negative reviews get removed from Dealerrater.com, or Google.com and we would appreciate it if you were able to follow through on your promise to delete them. I very much appreciate your cooperation. Eugene Woods General Manager Lexus of Brooklyn

March 07, 2018

Dealership Rating
Employee Rating

Wheres the 0 star rating ? Let me sum up the words for the experience on my first car deal. Scammed!! They took advantage because I was a girl. Lied about the terms that were m More

by nat1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: James Clayton , Olga Mysovskaya, Angelo Tranquellino

Mar 07, 2018

nat1014 responded

I have Mr. Woods and unfortunately you do not care about taking accountability for delivering value to clients. Please stop putting up a front for people. You are not suitable to be a general manager. You and your whole team are a bunch of thieves. I’m sure there are plenty of people who can relate. It was inappropriate for how I was treated and lied to.

Mar 07, 2018

Lexus of Brooklyn responded

Good afternoon, I am sorry for your frustrations, as I take customer satisfaction very seriously. Your dissatisfaction deeply concerns me and I will be speaking with my team regarding this incident. We will be making any appropriate adjustments, if necessary, but if you would like to discuss your issues in further detail, please feel free to contact me at, (718) 680-2200. Eugene Woods General Manager Lexus of Brooklyn

October 22, 2017

Dealership Rating
Employee Rating

Terrible in every way This dealership is the worst I have ever visited. Where should I start? Service. I have had a two Lexus serviced here. One of them was used, and th More

by nyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jennifer Barbieri, Steve Chan, Anil Dhanpet, Rochelle Kruithoff

Oct 23, 2017

Lexus of Brooklyn responded

Good afternoon, I am sorry for your frustrations, as I take customer satisfaction very seriously. I will be speaking to my team, in order to gather additional information on this matter and we will be making any appropriate adjustments. If you would like to discuss your concerns in further detail, please feel free to contact me at, (718) 680-2200. Eugene Woods General Manager Lexus of Brooklyn

October 20, 2017

Dealership Rating
Employee Rating

Poor Customer Service This dealership deserves 0 stars. The worst customer service that I've ever experienced from a car dealership. I'm an out of state buyer of a used c More

by WillieF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: BOBBY YEP

Oct 23, 2017

Lexus of Brooklyn responded

Good afternoon, I am sorry for your frustrations, as I take customer satisfaction very seriously. I will be speaking to my team, in order to gather additional information on this matter and we will be making any appropriate adjustments. If you would like to discuss your concerns in further detail, please feel free to contact me at, (718) 680-2200. Eugene Woods General Manager Lexus of Brooklyn

Oct 30, 2017

WillieF responded

Greetings Eugene, Thanks for your response and call. The repair ended up costing ($1980.27) a lot more than the original estimate (~$1000) as another part was also needed. I sent you the actual invoice via email. Please let me when the amount you’re going to reimburse me is going to processed and sent to me. Thanks

Oct 30, 2017

WillieF responded

Willie Ford 2428 Haskell Drive Antioch, TN 37013 321.443.1055

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