Euripedes Gonzalez | Page 3

The friendly and efficient staff is what pushed for purchase from NCDJR. Communication was as expected. purchase from NCDJR. Communication was as expected. More

by scottsflying Verified Customer Verified Customer

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I have been a loyal customer and brought my jeep in to have the diagnostics read (which I can have read FOR FREE at ANY auto parts store) was charged $270! The technician told me that without even looking have the diagnostics read (which I can have read FOR FREE at ANY auto parts store) was charged $270! The technician told me that without even looking under the car- only pulling out the transmission dipstick - that I would need a new transmission for over $10,000. I am writing to report that it was an electrical problem and a sensor that was off. It was all fixed by a great mechanic in Cape Coral who actually took the time to assess the real issues and not just opt to charge the customer an arm and a leg. The ONLY reason I even gave them a three is because the management seems to care and I really like the finance guy and the sales team. They should NOT overcharge customers- especially the ones who remain loyal. I just felt cheated and honestly I’m disappointed because I used to really appreciate their service. More

by brentshaker009 Verified Customer Verified Customer

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My husband and I were pleased with great customer service along with a fast deal! We left with our new Durango in expedient time and that was such a blessing; we look forward to our next buy in the future at along with a fast deal! We left with our new Durango in expedient time and that was such a blessing; we look forward to our next buy in the future at Naples Dodge! More

by Holyrollin78 Verified Customer Verified Customer

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Great experience. John Bradley was terrific to work with during this process. No pressure, patient, thorough. Wonderful follow-up. John Bradley was terrific to work with during this process. No pressure, patient, thorough. Wonderful follow-up. More

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I had good service and working with John made my process of buying a car very easy of buying a car very easy More

by patriciawall Verified Customer Verified Customer

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Excellent, went above and beyond to make a deal work within our budget. We will definitely be back! within our budget. We will definitely be back! More

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What an excellent experience! It started with my sales rep, Patrick, taking the time (after his scheduled working hours) to send me a video of a new truck I spotted online. With n It started with my sales rep, Patrick, taking the time (after his scheduled working hours) to send me a video of a new truck I spotted online. With no one there after the close and me being 300 miles away (he didn't know that!) without his effort, this deal would not have happened. There was great communication with the entire crew from Ryan the manager to Rocco in finance. When I arrived in town, Patrick came and picked me up at the rental car place. What a nice and needed favor. The negotiation was straight forward and honest. We used all of our resources with respect to rebates, credits etc. Ryan knew his numbers! There was never a feeling of being rushed or disrespected as I have experienced at other dealerships. I had already ordered a truck locally but the failure to execute these details, being respectful, understanding of what the customer needs and wants...The drive down was never an issue! Before we closed the deal, we double and triple checked everything. Patrick never came off as a "know-it-all" and that's something that made everything real. I would highly suggest that future buyers consider this dealership regardless of the city or location. I'm still being hassled by the local group here. I can't wait to let them know I went to Naples to get this right! We will be in the market down the road and this dealership will be our first choice. More

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Great customer service both in the sales and business departments. I will definitely return for my next purchase. departments. I will definitely return for my next purchase. More

by christianspilker Verified Customer Verified Customer

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The inventory and variety is great. People who work there are very knowledgeable and helpful. People who work there are very knowledgeable and helpful. More

by oliva_clavel Verified Customer Verified Customer

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Hayden was professional, not pushy and pleasant to work with. He made the deal right. with. He made the deal right. More

by FIREFYTE01 Verified Customer Verified Customer

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