Evan Boyer
Evan Boyer at Ide Volkswagen

Evan Boyer | Page 8

Sales Manager

Ide Volkswagen

333 North Washington St
East Rochester, NY 14445

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4.9
75 Reviews

Dealership Experience

18 yrs, 11 mos

4.9

75 Reviews

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75 Reviews of Evan Boyer

November 12, 2015

Dealership Rating

Great Product, Great Service, Great Staff I've owned many a vehicle and been to many dealerships. This was the first time I ever felt like the sales person (David Ruzhansky) was there to assis More

by JagerXX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Ruzhansky

March 16, 2015

Dealership Rating

Professional and accommodating I came into Ide VW for a used car purchase and received excellent service from start to finish. Recently moving to the area, I needed a vehicle under More

by triplette2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Ruzhansky , Paul Stojanov

February 20, 2015

Dealership Rating

They're Just Plain Great! Go There!! I've had many vehicle buying and leasing experiences, and this was by far the best of those experiences. David Ruzhansky was my salesperson, and he wa More

by MichaelS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Ruzhansky

January 16, 2015

Dealership Rating

No Hassle Experience; Leased 2 new Jetta''s for our Kids. Had a great experience with replacing 2 old vehicles that are 2 college aged kids used on a regular basis. In fact, because our experience was such a More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Ruzhansky

August 19, 2014

Dealership Rating

Splash Shield I had an oil change there and my VW was parked in front of the building for customer pick up ,and I drove no more than 20 feet and I'm hearing a dragg More

by elijah.snipes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Aug 22, 2014

Ide Volkswagen responded

Hello Elijah, First off, I'd like to apologize that you weren't happy with your experience at Ide VW. We take our customer's experience very seriously. As you can see here on dealerrater, we have a perfect 5 score. So when I saw your review come through I was immediately concerned. I talked to my management team about this (Even Boyer and Mike Szlachetka, Service Manager). Here is what Evan recalls, as this event happened many months ago, January/February from his recollection. He examined the screws and the holes that hold the Splash Shield in place and the holes appeared to be stripped from wear/age. Being an older car, this unfortunately can happen. It is likely that the shield was in tact when the car was parked, and then while sitting there fell down. Evan told me that as soon as you told him, he took the car and drilled new holes for you and fixed the problem for you. He told me you seemed happy at the time, and that as far as he knew, there were no other issues. Now, by just reading your review I thought the rating you gave us was a little harsh given that you could summarize it by saying "A mistake was made and then they fixed it." But now hearing Evan's side, and how long ago this happened... I'm wondering, why write this review now, and why so harsh? - Rich Ide

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