"It was a pleasure to work with everyone at Ide! Whether..."
It was a pleasure to work with everyone at Ide! Whether it was Spencer, Evan or Bo, my questions were always answered and I felt like a valued customer at all times. So glad I got to work with everyone in the dealership to get into my new car. Will absolutely be a returning customer and recommending to friends and family.
"Great experience would definitely recommend!! Thank you..."
Great experience would definitely recommend!! Thank you for making it an enjoyable experience. Even above and beyond to make sure that I was satisfied with what I was buying.
"David provides excellent customer service and has..."
David provides excellent customer service and has thorough understanding of the vehicles. I love my new Arteon and it was a pleasure to work with David!
"Second car purchased from this dealer another great..."
Second car purchased from this dealer another great experience. Not pushy at all Nick M provided excellent service and answered all or questions or found one one who could. We also love the Service Department and looking forward to continuing to being both our VW’s here for service.
"Going to a car dealership is overwhelming and..."
Going to a car dealership is overwhelming and occasionally frustrating. Thank you for making the car purchasing experience a positive one! You may have a VW owner for life!
"A+ Great Experience"
Bought new 2019 Beetle convertible (getting to be in short supply it appears). Clean, bright, comfortable, accommodating environment. No pressure. Great price. Nick Marchioli was straight forward, respectful, honest, friendly, did what he said he would do, and absolutely no pressure - exceptional. It is hard to find this kind of positive experience. Sales Manage Evan Boyer was great. Tammi Standen in financing made that process organized, precise, and very positive. I live in Syracuse (no Beetle convertibles here)., but would drive to IDE in Rochester for this experience again if I were buying another VW. They listened, understood, and accommodated our needs.
"They made it a very easy purchase. I knew what I wanted..."
They made it a very easy purchase. I knew what I wanted and they made it happen. Would definitely recommend heading to IDE VW for your next car.
Purchased a 2014 TDI Jetta today, and the whole process was easy. Overall, I thought my sales person, Spencer, was very accommodating and the dealership was fair. I would have liked to get a better trade in value for my older vehicle, but it is what it is when trading in at a dealer.
"Nick was super easy to work with and made what most feel..."
Nick was super easy to work with and made what most feel is an uncomfortable process very comfortable for us! We will recommend for sure. Thank you Nick!
"Great experience with IDE Volkswagen!"
Fast easy and friendly service! I love my new car! Looking forward taking it to car shows. I already got waves from other vw drivers made me smile Thanks Christian Sargent!
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