Evan Carroll

They have not called back this entire day. I have called 4 times. Not acceptable I have called 4 times. Not acceptable More

by CHRISKULPA12 Verified Customer Verified Customer

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Service was profesional as you would expect from Mercedes. We were given a loaner to use while the service was being completed. My only suggestion, given that my wife and I are 69 years old, they in Mercedes. We were given a loaner to use while the service was being completed. My only suggestion, given that my wife and I are 69 years old, they include a step with that loaner. The A service took a few hours to complete and we were on our way. The service writer kept us up to date during our wait. More

by DAVID.SKAINS Verified Customer Verified Customer

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Evan is the commercial van service manager. He is always friendly and professional. Their rates are competitive and MB service staff tends to get work done on a timely manner. He is always friendly and professional. Their rates are competitive and MB service staff tends to get work done on a timely manner. More

by mbillets Verified Customer Verified Customer

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Evan was very helpful and did a very thorough job of making sure issues with my vehicle were solved. He was able to address all my concerns, and gave phone updates which I appreciated! making sure issues with my vehicle were solved. He was able to address all my concerns, and gave phone updates which I appreciated! More

by M.BENARROCH Verified Customer Verified Customer

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Everyone very knowledgeable and friendly. Its a long way for us to come But I like Salem better than Wilsonville Its a long way for us to come But I like Salem better than Wilsonville More

by Linda Verified Customer Verified Customer

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People always make a difference, MB of Salem are always fantastic, They go above and beyond, for example they put my front facing lic plate on after the service was done and i arrived back at lunch and my fantastic, They go above and beyond, for example they put my front facing lic plate on after the service was done and i arrived back at lunch and my service guy put down his lunch and installed my plate. Wow! It was a great experience More

by TIFFANYGP0 Verified Customer Verified Customer

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We have had several Mercedes over the past years. Always good service and smiley faces. Thanks Evan and Don!! Very professional. Always good service and smiley faces. Thanks Evan and Don!! Very professional. More

by andyncindy's audi q5 Verified Customer Verified Customer

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Evan coordinated my maintenance appointment with exceptional skill. He problem solved, made adjustments and recommendations when needed. He communicated information about my sprinter clearly and eff exceptional skill. He problem solved, made adjustments and recommendations when needed. He communicated information about my sprinter clearly and effectively. More

by DOINGFINE.05 Verified Customer Verified Customer

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Great service, easy to work with and completed everything on time. Friendly service and very helpful. on time. Friendly service and very helpful. More

by Diane H Verified Customer Verified Customer

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Great service experience. We had the brakes serviced and the dealer service department did the work quick and professionally. They also provided us with additional service rec We had the brakes serviced and the dealer service department did the work quick and professionally. They also provided us with additional service recommendations that would need to be addressed on our next visit. More

by Diane H Verified Customer Verified Customer

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