Evan Starr

Excellent service, I recommend them to everyone. They attended to me and addressed my concerns, and it was fast and satisfact They attended to me and addressed my concerns, and it was fast and satisfact More

by LAURIBEL Verified Customer Verified Customer

Report | Print

I wish my review could have been better. Took my truck in on a Sunday to Express Oil Change and Tire Rotation. Evan quickly checked me in and the work was completed within the hour as promi Took my truck in on a Sunday to Express Oil Change and Tire Rotation. Evan quickly checked me in and the work was completed within the hour as promised. After the leaving the service center, my trucks front end started to make a grinding noise and shuttering. Slowly returned to the dealer. While on the phone describing the issue, I was told my tires were the issue. Truck was quickly returned within 10 minutes. I confronted the mechanic. He admitted to me he was being rushed and he forgot to tighten the tires properly. Major safety issue here, good thing the tires did not fall off or cause damage to the front end. Texted the manager no response, hence the bad rating here. I asked Evan to document the incident. More

by lifepak1 Verified Customer Verified Customer

Report | Print

Always nice and courtious. Did the job that i needed. Qentbfor an oil change and tire rotation. Both were done. Only thing is that they didnt fill my liquids or reset myoil lif Did the job that i needed. Qentbfor an oil change and tire rotation. Both were done. Only thing is that they didnt fill my liquids or reset myoil life on the dash. No biggie on reseting the dash since i know how to do it but the filling of mybtrucks liquids was a surprise. Hopefully they changed my oil filter More

by chris_videll81 Verified Customer Verified Customer

Report | Print

Well, I went in for express oil change. At the time, there was no one outside to greet me. I walked inside service area and saw Evan. Then we talked about what service was needed. The job t At the time, there was no one outside to greet me. I walked inside service area and saw Evan. Then we talked about what service was needed. The job took about an hour. Over all, satisfied. More

by VIN0415 Verified Customer Verified Customer

Report | Print

I always enjoy going to this dealership but this one time I went I had a bad experience. I’ve took my car to get fully serviced that means a full multi service job done on my car before my warranty was expir I went I had a bad experience. I’ve took my car to get fully serviced that means a full multi service job done on my car before my warranty was expired. They said they found a few things that needed to be serviced and they did service the car however when I left the dealership I’ve noticed a wobble coming from my front end of my car didn’t think much of it so the next time I went to the dealership for an oil change I bought that to their attention they reply was your warranty is up and it gone cost you around a thousand plus dollars to fix it. More

by LAWRENCE8911B Verified Customer Verified Customer

Report | Print

I went to the dealership prior to my last oil change due to my warranty was gonna be up. The dealership inspected my car and fix a minor problem. They said everything was fixed when I got on the turnpike. I to my warranty was gonna be up. The dealership inspected my car and fix a minor problem. They said everything was fixed when I got on the turnpike. I noticed my car was wobbling uncomfortably. My next oil change was done at the dealership. No my car had 38,000 miles. Almost brand new car. I don’t speed. Don’t drive my car roughly or anything just a normal car so I took my car back to the dealership with 40,000 miles currently on it. They said my warranty was expired and gave me an estimate price over $1000 to fix my problem unfortunately I didn’t have the funds to resolve my problem. I’m stuck driving in wobbly uncomfortable car that I bought off the showroom floor at this dealership. Now let me make myself clear. This was the first time I ever experience this type of treatment at this dealership. This dealership is very friendly, polite, and understanding unfortunately, it was a bad day at the dealership. I will recommend friends and family to do business at this dealership, but if I have another bad experience, I would take my business elsewhere. More

by LAWRENCE8911B Verified Customer Verified Customer

Report | Print

Excellent and was very fast! Efficient and knowledgeable about the work he was expected to do. Efficient and knowledgeable about the work he was expected to do. More

by antoniolosada49 Verified Customer Verified Customer

Report | Print

Evan was excellent from time I called not knowing me at all and also went to the service department and he provided excellent customer service more than expected. Thank you all and also went to the service department and he provided excellent customer service more than expected. Thank you More

by Frankestrada192 Verified Customer Verified Customer

Report | Print

I really like this place Everything was great and I have never had a problem never had a problem More

by Bjolly41 Verified Customer Verified Customer

Report | Print

We were very impressed with your customer service. It was done very fast thank you. It was done very fast thank you. More

by Ana Verified Customer Verified Customer

Report | Print