Evelyn Franchi
Evelyn Franchi at City Volkswagen of Chicago

Evelyn Franchi | Page 12

Finance Manager

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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4.9
344 Reviews
4.9

344 Reviews

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344 Reviews of Evelyn Franchi

July 07, 2025

Dealership Rating
Employee Rating

Brandon Rosenow The Sales Consultant At City Volkswagen Of Chicago On 5330 West Irving Park Road Is Phenomenal He Explained Everything To Me To My Understanding. He Allow Me To Pick What I Want With No Mon More

by Christina Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Martin , Brandon Rosenow, Leonides Garcia

Jul 07, 2025

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chris Capparelli Service Director ccapparelli@cityautogroup.com

July 07, 2025

Dealership Rating
Employee Rating

Had a wonderful experience at City VW of Chicago. Laura stayed after hours late to wait for me to drive from down state. She was kind, informative, and easy to work with. Evelyn also stayed late. Tha More

by pzimmerly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura V. Torres , Tim Curran

Jul 07, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 03, 2025

Dealership Rating
Employee Rating

Ray and Evelyn took great if me at City VW Chicago Love the family feel More

by danieldouglas870
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Cotto

Jul 03, 2025

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 22, 2025

Dealership Rating
Employee Rating

Client since 1995. While they have changed hands, I'm happy to stay with them throughout the transitions. Finally had to say bye to my 2009 beetle. Not easy, but Laura More

by adancingmuse
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura V. Torres

Jun 22, 2025

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 20, 2025

Dealership Rating
Employee Rating

Leasing a car in today’s market can be incredibly overwhelming — it feels like there’s so much going on behind the scenes that you don’t always get to see. I just wanted to feel confident that I was More

by lmsamartino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura V. Torres, Justin Russo, DAVID H ALCARAZ , Tim Curran, Clemente Garibay, Dan Brasil

Jun 21, 2025

City Volkswagen of Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 18, 2025

Dealership Rating
Employee Rating

I recently purchased a vehicle from here and my experience was way above my expectations from a car dealership in general. David Alcaraz in sales was extremely helpful, polite, and knowledgeable. H More

by stevenm188
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2025

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 18, 2025

Dealership Rating
Employee Rating

It has a very welcoming feel as soon as you walk in. We were greeted and asked how could we be assisted. Ed was a absolutely pleasure to work with. He was inviting and determined to make something happe More

by kimisha80
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Fuentes , Eddie Speck

Jun 18, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 08, 2025

Dealership Rating
Employee Rating

Hoy tuvimos la oportunidad de comprar nuestro primer auto y Brando Rosenow nos hizo el proceso mucho más fácil y amigable, nos vamos muy felices y satisfechos More

by sofiadlm2109
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Fuentes , Tim Curran, Brandon Rosenow

Jun 08, 2025

City Volkswagen of Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 07, 2025

Dealership Rating
Employee Rating

Andy was a great help helping me get into a new vehicle which all the bells and whistles I'm so glad she was able to help me. Will definitely recommend other to her. More

by andres.arroyo1130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Gloria

Jun 08, 2025

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 07, 2025

Dealership Rating
Employee Rating

City VW dealership is excellent. Honest and fair. My salesman, Brandon Rosenow was exactly what a salesman should be. Patient, knowledgeable and courteous. I drove over an hour to ge More

by Refinery Man
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Juan Fuentes , Tim Curran, Brandon Rosenow

Jun 08, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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