Evison Tili | Page 5

It was good no complaints and the cookies At service were good, 1- 10 9 good, 1- 10 9 More

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My buying experience at Herb Chambers Lexus in Hingham was great from beginning to end. was great from beginning to end. More

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I researched the car Audi Q7 and went to location and was assigned to Adam . He was knowledgeable about the financing. He made little to no conversation regarding the vehicle. We went for test drive he turn assigned to Adam . He was knowledgeable about the financing. He made little to no conversation regarding the vehicle. We went for test drive he turn on heated seat still no detail about car. Upon receiving. Car the muffler was dangling and a foreign substance vomit like was in back passenger floor. Both instances were concerning due to the obvious sight of discrepancy. I was appalled of this service from a flagship dealership. This was something I would expect from a mom and pop auto center. It let me with a unforgettable feeling of my business was not important as other customers. I was informed to return vehicle which was inconvenient due to my new schedule. Overall it was high priority to sell the unit but on satisfying the customer was least important when vehicle was delivered. A sad unsatisfied customer especially when I choose Lexus Hingham to initiate the car buying process. I hoped love ones and friend would not like to encounter this subpar customer service. More

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The entire process from start to finish was transparent and efficient. Overall, it made for a terrific sales purchase experience. and efficient. Overall, it made for a terrific sales purchase experience. More

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We had a terrible experience buying a car here. As soon as we signed the paperwork and put the deposit down, we couldn't get answers from anyone at the dealership-our sales person, the manager, the As soon as we signed the paperwork and put the deposit down, we couldn't get answers from anyone at the dealership-our sales person, the manager, the finance person. We were not able to get our car until a week after our purchase date. The communication was terrible on what was taking so long. We bought a preowned car and when we did pick it up noticed immediate issues. We notified the people we were working with at the dealership and never heard back from them. Truly terrible service. More

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Caren was very accommodating and personable during our process. She made it very easy and was nice throughout the process of buying a new car. process. She made it very easy and was nice throughout the process of buying a new car. More

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Exceptional customer service from Joe my rep, Marcus and Evison. Thanks for making the process easy and smooth. Evison. Thanks for making the process easy and smooth. More

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Saeed is very professional and very helpful I highly recommend him. Service was excellent and seamless. recommend him. Service was excellent and seamless. More

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My salesperson, Saeed, was very polite, personable and informative. He continuously kept me updated during all transactions. All of the employees at the dealership were low key and professional. I never f informative. He continuously kept me updated during all transactions. All of the employees at the dealership were low key and professional. I never felt pressured. More

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Very pleasant experience at this dealership. Ryan the sales consultant was very friendly and knowledgeable and made the buying process enjoyable. He thoroughly went over all of the cars feature Ryan the sales consultant was very friendly and knowledgeable and made the buying process enjoyable. He thoroughly went over all of the cars features and I left the dealership with confidence that I purchased a great vehicle. More

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