Ewan Conant | Page 3
Service Advisor
Key Chrysler Dodge Jeep Ram of Rochester
401 North Main St
Rochester, NH 03867
56 Reviews
Write a Review56 Reviews of Ewan Conant
April 28, 2024
I requested a free oil change. Was charged without prior approval. Service department tried to blame on new employee. I feel that service department did not provide adequate traini Was charged without prior approval. Service department tried to blame on new employee. I feel that service department did not provide adequate training or backup. I had a previous free oil change. Oil changes were agreement when purchasing from Marc Motors. I understand not providing service from other dealer but should have been notified prior to work being accomplished. I will not be doing business with Ket CDJ of Rochester again. I was pleased with my interaction with Jennifer Dube but feel that Key CDJ failed both of us. More
Other Employees Tagged: This rating is for Department not Jennifer
April 26, 2024
Every time I’m here I don’t want to leave! They are like family! They are like family! More
Other Employees Tagged: Aristedes Poulis, Jay Napekoski
April 21, 2024
Always kind and does a good job never had a problem I trust All they do. trust All they do. More
Other Employees Tagged: Mike Gigas, Ryan McCarthy
April 16, 2024
Although everyone there is very pleasant, some of the work that I thought could’ve been done was not completed this day. I know that I am not a technician and that perhaps better explanation to the cust work that I thought could’ve been done was not completed this day. I know that I am not a technician and that perhaps better explanation to the customers as to why certain work could not have been completed could’ve made my Visit a little better. I was disappointed to find out that my vehicle had some very minor damage that occurred to it during the servicing, and I was not informed of it, however, found it on my own after I had left my visit. I did call to ask why I was not told and I was not given any valid reason. I was able to replace the minor damaged parts on my own. I always enjoy coming to this dealer and I appreciate all of the hard work from all of the individuals there . Communication is key to success and I think if the communication could be a little bit improved, this would be a five star rating. Thank you. More
Other Employees Tagged: Alyssa Malinowski
April 16, 2024
Very friendly, informative, and fast…plus a nice waiting area👍 so worth the drive from ME. area👍 so worth the drive from ME. More
Other Employees Tagged: Aristedes Poulis
April 12, 2024
The mechanic did an outstanding job rectifying the problem I had with my jeep. I was overly pleased with the performance of my jeep following the repair. problem I had with my jeep. I was overly pleased with the performance of my jeep following the repair. More