Fabrizio Reda | Page 11

Incredible service, great employee picked my car up at my home, left me a loaner and was brought back at end of day. Not only did they service it but cleaned it inside & out. Buy a mini from them now!! home, left me a loaner and was brought back at end of day. Not only did they service it but cleaned it inside & out. Buy a mini from them now!! More

by JANE14 Verified Customer Verified Customer

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A friendly and welcoming facility. Getting an appointment was easy, dropping off/picking up easy, explanation of service thorough. A tad miffed that within seven days of taking home my new (pre-owned) car bo was easy, dropping off/picking up easy, explanation of service thorough. A tad miffed that within seven days of taking home my new (pre-owned) car both key fobs died, but they were resuscitate them quickly and even showed me how to open the stubborn fobs. More

by ELIZABETHZOBEL Verified Customer Verified Customer

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Jeffrey Albenis was our salesperson. He was extremely knowledgeable and helpful in helping us decide on the best model to meet our needs. He also was helpful in explaining our financing options and any a knowledgeable and helpful in helping us decide on the best model to meet our needs. He also was helpful in explaining our financing options and any add ons. We highly recommend him as a Mini salesperson. Be sure to ask for him by name! More

by JOHNVANWATTUM Verified Customer Verified Customer

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We had a great experience! After we got home we noticed there was a problem with our pre-owned mini- We brought it in and they fixed it ASAP. there was a problem with our pre-owned mini- We brought it in and they fixed it ASAP. More

by Diana Verified Customer Verified Customer

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My first experience financing a car and they made it easy and pleasant. Thank you for your patience and great customer service. Very freindly staff. and pleasant. Thank you for your patience and great customer service. Very freindly staff. More

by TORRESNADINE57 Verified Customer Verified Customer

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The service group at MINI of Fairfield County is great! Very caring and helpful. When it came time to return my leased vehicle, they handled it really well. Very caring and helpful. When it came time to return my leased vehicle, they handled it really well. More

by MICHGALL Verified Customer Verified Customer

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Great customer service, always amazing quality of work, very welcoming environment. Having extended warranty makes life easy and it was the best choice! Thank you for caring! If anyone ask for a dealership very welcoming environment. Having extended warranty makes life easy and it was the best choice! Thank you for caring! If anyone ask for a dealership, MINI of Fairfield is the best! More

by NEUBARTH Verified Customer Verified Customer

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Excellent cars and great service My Mini Countryman All4 is the most reliable car I’ve ever owned. My routine service is every 10k miles. First covered by warranty and now by service My Mini Countryman All4 is the most reliable car I’ve ever owned. My routine service is every 10k miles. First covered by warranty and now by service contract so it has all been at the dealer. Easy and flexible appointments. John and Peter are great - explain things clearly and provide great service. When I had to leave the car to go to work Reuben shuttled me there and picked me up to get the car. And they wash it every time it goes in! Highly recommend them. More

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Terrible experience initially, but they turned it around After escalating my issue, the dealership turned the situation around and made things right. I hope their efforts at providing best in class custo After escalating my issue, the dealership turned the situation around and made things right. I hope their efforts at providing best in class customer service continue. More

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I Just Keep Coming Back For More I just took delivery of my third MINI. I just love these cars. However, more than that, I love the process of buying them. When you receive personal, I just took delivery of my third MINI. I just love these cars. However, more than that, I love the process of buying them. When you receive personal, honest and prompt attention from a salesperson like I did from Carol Moore, it makes you wonder if other dealerships can provide such service. Well I may wonder but I will never find out. I will only buy my cars from MINI of Fairfield County. Although the folks at MINI of Fairfield County will never tell me, I know I am a pest. I do things my way. I experiment a lot with different parts and set-ups on my car. I like to customize but I only want to use factory parts. It may be much more expensive that way but I know I only get the best parts for my car and I also get the best attention by dealing with "my parts guy", Barry Gordon. I am like a fly buzzing around this guy's face, asking him for these tires or that air scoop or how much a stock valve cover will cost me. I haven't even heard him sigh in frustration and he always comes thru with what I want. I love my cars and I insist on only the best for them and the Service Department at MOFC has always been the best at giving my cars the best. John Corcoran is my most frequent service advisor and he is a joy to deal with. I never like leaving my car for service, regardless of whether for repair or maintenance, but John always goes out of his way to ensure I have as pleasant experience as possible. Now that I have written it here, I can imagine these folks getting together by the Keurig machine and rolling their eyes as they share Brad Moroni stories. "Were you there the time he brought his lunatic puppy inside?") More

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