Fadi Yanni | Page 4

Vallejo Hyundai responded

Thank you for your feedback—we appreciate you taking the time to share both the positives and areas where we can improve. We’re glad to hear your overall buying experience was straightforward, transparent, and free of unnecessary add-ons, which is exactly the standard we aim to deliver at Vallejo Hyundai. We also appreciate you recognizing Sandra Meneses for her support throughout the process—she consistently goes above and beyond for our customers. That said, your note regarding the pre-delivery inspection is important. We take that seriously, and it’s clear we have an opportunity to tighten our quality control to ensure every vehicle is fully dialed in before delivery. Your feedback helps us improve, and we’ll be addressing this with our team. We truly value your business and hope to deliver an even stronger experience next time. Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for the great feedback—we truly appreciate it. We’re glad to hear your experience was straightforward, respectful, and efficient, as that’s exactly the type of process we work hard to deliver at Vallejo Hyundai. Creating a transparent, no-nonsense environment where customers can make confident decisions is a top priority for our team, so it’s great to know that came through during your visit. We appreciate your recommendation and look forward to assisting you again when you’re ready for your next vehicle. Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for sharing your experience, Jentarango! We’re thrilled to hear your purchase was smooth, easy, and exactly what you were looking for. It’s great to know that Diana Silva and Fadi Yanni created a relaxed, seamless environment while helping you find the perfect Hyundai Venue. That “easy and pleasant” experience is exactly what our team strives to deliver every day. We truly appreciate you choosing Vallejo Hyundai. Enjoy your new vehicle, and we look forward to seeing you again! — Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for your feedback, Mike! We’re glad to hear the online and phone communication made the process convenient, and that once everything was finalized, your in-store experience was smooth and painless. We appreciate you choosing us and hope to assist you again in the future! Aiman Saleh General Manager

Vallejo Hyundai responded

Thank you for sharing your experience! We're glad to hear this was one of the best car-buying experiences you've had. Providing a straightforward, transparent process and having the right inventory available are things our team works hard to deliver. It’s great to know Cruz took such good care of you and made sure everything—from preparing the vehicle to setting up your BlueLink—was ready to go. We appreciate your kind words about the team and are happy everything went smoothly. Congratulations on your new vehicle, and thank you for choosing Vallejo Hyundai! Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for the wonderful review! ⭐ We’re glad to hear you had an excellent experience working with Cruz and the team at Vallejo Hyundai. It’s great to know Cruz and Fadi made the process easy and that Anton took good care of you throughout the transaction. Making complex deals—like trading in multiple vehicles—smooth and straightforward is something we always aim for. We truly appreciate your support and hope you enjoy your new vehicle. We look forward to assisting you again in the future! Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for taking the time to share your experience with us and for the 4-star review. We truly appreciate your feedback. I’m glad to hear that our team was courteous and able to accommodate your financing needs, especially when things were a bit more complex. That’s something we take pride in — working hard to find solutions for every customer. At the same time, I appreciate you pointing out the hiccups with the paperwork. That’s not the level of smooth execution we aim for, and your feedback helps us tighten up our process to make future transactions even more seamless. If there’s anything specific you’d like to share about how we can improve, I’d love the opportunity to connect directly. Thank you again for choosing Vallejo Hyundai. Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for sharing your experience! We’re glad our team at Vallejo Hyundai was responsive and able to help make the buying process clear and comfortable while also delivering a great value. Our goal is always to make car shopping straightforward and stress-free, and it’s great to know that came through. We truly appreciate your business and welcome you to the Vallejo Hyundai family! Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you, Roveen, for taking the time to share such a thoughtful review and for choosing Vallejo Hyundai—especially when it meant driving out of your way from Berkeley. We truly appreciate the trust you and your wife placed in our team. I’m very glad to hear that Gabe delivered an outstanding experience. His product knowledge, attention to detail, and customer-first approach are exactly what we strive for, and it’s great to know he made the process not only easy, but enjoyable. I’ll also be sure to share your kind words with Fadi and Kylan—they’ll appreciate the recognition for making the negotiation and paperwork seamless. Your comment about being open to servicing your vehicle with us truly means a lot. Creating a positive, transparent experience from sales through service is our goal, and we look forward to continuing to earn your business for years to come. Enjoy your new Tucson, and please don’t hesitate to reach out if there’s ever anything I can personally assist with. Warm regards, Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for the great feedback! We truly appreciate you choosing Vallejo Hyundai and are glad to hear our team made your experience a positive one. Providing a friendly, accommodating, and stress-free car-buying process is always our goal, and it means a lot to know we delivered. Thank you again for your trust—we look forward to assisting you again in the future. Best regards, Aiman Saleh General Manager Vallejo Hyundai