Faith Ali
Faith Ali at Koons Kia of Woodbridge
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Faith Ali

Sales Manager

Koons Kia of Woodbridge

14208 Jefferson Davis Highway
Woodbridge, VA 22191

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4.6
31 Reviews
4.6

31 Reviews

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31 Reviews of Faith Ali

April 25, 2025

Dealership Rating
Employee Rating

Great customer service, very friendly staff. I really like the car service they provided when your car is being worked on.. More

by Yo it’s me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Koons Kia of Woodbridge responded

We're delighted to hear you enjoyed the customer service and found our staff at Koons Kia of Woodbridge friendly! It's great that you appreciated the car service during your visit. Thanks for sharing your experience with us!

April 23, 2025

Dealership Rating
Employee Rating

Staff were friendly and very easy to work with. The process was easy and much quicker than most vehicle purchases. More

by Dlhall53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Smith

Apr 24, 2025

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge made your experience smooth and efficient. Thank you for choosing us, and we hope you're enjoying your new vehicle!

April 22, 2025

Dealership Rating
Employee Rating

They are professional, knowledgeable and so helpful. I also found them to be very genuine and friendly. More

by Regina.robinson4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darwin Orellano Rodurguez

Apr 22, 2025

Koons Kia of Woodbridge responded

Regina, thank you for the wonderful feedback! We're delighted to hear that our team at Koons Kia of Woodbridge provided a professional and friendly experience. We appreciate your support!

April 21, 2025

Dealership Rating
Employee Rating

Koons Kia was professional and courteous and sold me a great car at a great price. More

by bdoggett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khalid Nazami

Apr 22, 2025

Koons Kia of Woodbridge responded

Thank you for trusting Koons Kia of Woodbridge with your business!

April 19, 2025

Dealership Rating
Employee Rating

Great all around service and care. Worked with us through the entire process. Highly recommend. More

by Anonymous
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roman

Apr 21, 2025

Koons Kia of Woodbridge responded

Thanks so much for your feedback here at Koons Kia of Woodbridge! Enjoy the new ride!

April 16, 2025

Dealership Rating
Employee Rating

everyone was so good from the very beginning to the end very professional checked on me via text came in person to let me know what was going on with the automobile and telling me how long my day was I rea More

by YOLUNDAMAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2025

Koons Kia of Woodbridge responded

Thank you for sharing your experience with us, Yolunda! We're delighted to hear that our team at Koons Kia of Woodbridge provided professional and attentive service throughout your visit. We appreciate the support and look forward to serving you in the future!

April 05, 2025

Dealership Rating
Employee Rating

The staff was very helpful and accommodating to my issues and concerns, especially The manager, Faith. More

by mrstlivey71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony

Apr 07, 2025

Koons Kia of Woodbridge responded

We're glad to hear that our team, especially Faith, was able to assist you with your concerns at Koons Kia of Woodbridge. Thank you for sharing your experience!

April 05, 2025

Dealership Rating
Employee Rating

I thought I had something in my tire so I called to see if they could look at it I drove over and they took a quick look, and there was nothing in the tire, but I felt much better that they had checked it. More

by marthablockis@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donovan BADAMIRZA

Apr 07, 2025

Koons Kia of Woodbridge responded

We're glad to hear that our team at Koons Kia of Woodbridge could provide you with peace of mind by checking your tire. Thank you for trusting us, and feel free to reach out if there's anything else we can assist with!

March 27, 2025

Dealership Rating
Employee Rating

Immediately engaging and friendly employees that were helpful and knowledgeable. We felt secure in making a purchase with this dealership, and felt they had our best interests at heart. More

by Vsmcdonald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Mateer , Matt (sales)

Mar 27, 2025

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge made you feel secure and well taken care of during your purchase. Thank you for sharing your positive experience with us!

March 24, 2025

Dealership Rating
Employee Rating

The service center staff was pretty decent. However, the vehicle I purchased from here wasn't. I even encountered some very harsh service from John, but we somewhat overcame it eventually. Just More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Madueno, David Mateer

Mar 25, 2025

Koons Kia of Woodbridge responded

Thank you for sharing your feedback. While I'm glad to hear the service center staff was decent, it's disappointing that your overall experience didn't meet expectations and that there were issues with John. We strive for better interactions and would like to discuss this further if you're open to it. Please feel free to reach out at any time. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

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