Faith Ali

Buyer Beware - just to let you know how they do things here.....their price sheet starts with the MSRP number. Included in this number is the $1435 Kia Freight and handling charge. They then discount t here.....their price sheet starts with the MSRP number. Included in this number is the $1435 Kia Freight and handling charge. They then discount the MSRP amount. But then they have another specific line charge of Freight for $1435. So they have now charged you twice for the Freight amount (once in the MSRP number and a second time in the specific Freight amount. So any discount they give you is offset by charging the Freight amount twice. More

Report | Print

Excellent customer services, quick in problem solving, Darwin and Faith are very friendly and professional with thei service. Darwin and Faith are very friendly and professional with thei service. More

by sonthienlam Verified Customer Verified Customer

Report | Print

Eric was my salesperson & he was amazing. He listened to me I wanted a brown leather interior with a bench seat. Eric was able to find one Faith Ali the internet manager said that kooks w He listened to me I wanted a brown leather interior with a bench seat. Eric was able to find one Faith Ali the internet manager said that kooks would order me a vehicle (6-8 weeks) if they weren't able to find one. A trade was made with anther dealer & I have a beautiful telluride. Thank you Eric & than you Koons Kia!!! More

by thompsonlp Verified Customer Verified Customer

Report | Print

The sale price is reasonable. Darwin and Faith are very friendly and excellent customer service. Highly recommended. Darwin and Faith are very friendly and excellent customer service. Highly recommended. More

by sonthienlam Verified Customer Verified Customer

Report | Print

Been using since 2011. Great Customer Service!! Always glad to come back and have my cars taken care of. Great Customer Service!! Always glad to come back and have my cars taken care of. More

by 2Jay Verified Customer Verified Customer

Report | Print

I found this dealership to be fast, efficient and responsive. They worked with me to get a good deal and understand my unique needs and did their best to accommodate. responsive. They worked with me to get a good deal and understand my unique needs and did their best to accommodate. More

by rockycjc Verified Customer Verified Customer

Report | Print

After visiting two other Kia dealerships in the area and leaving disappointed, Koons Kia in Woodbridge was by far my best experience as a customer. They didn’t try and sell me - they instead listened to wha leaving disappointed, Koons Kia in Woodbridge was by far my best experience as a customer. They didn’t try and sell me - they instead listened to what I was looking for, gave me facts and intel I needed to make an informed decision, and then made me a deal I couldn’t refuse. I highly recommend Jordan Smith if you’re looking for someone to start with that will make the entire process as painless as possible! More

by zwillis7 Verified Customer Verified Customer

Report | Print

Staff were chill and respectful; the wait time was absurdly long though, hence the 3-star review instead of a 4-star one. absurdly long though, hence the 3-star review instead of a 4-star one. More

by Q Verified Customer Verified Customer

Report | Print

Great customer service, very friendly staff. I really like the car service they provided when your car is being worked on.. I really like the car service they provided when your car is being worked on.. More

by Yo it’s me Verified Customer Verified Customer

Report | Print

Staff were friendly and very easy to work with. The process was easy and much quicker than most vehicle purchases. The process was easy and much quicker than most vehicle purchases. More

by Dlhall53 Verified Customer Verified Customer

Report | Print