Farhan Kamal | Page 10

Coral Springs Honda responded

Thanks for sharing about your experience with Coral Springs Honda. We appreciate your business and hope to see you again soon! Chris Hayek Honda General Sales Manager

Coral Springs Honda responded

Brandon, Thank you so much for your wonderful review! We are thrilled that George, Farhan, and Vadim had the opportunity to provide you with great service. We thank you for choosing Coral Springs Honda! Chris Hayek Honda General Sales Manager

Coral Springs Honda responded

Thank you so much for your kind words, Irvin, and for taking the time to leave us this wonderful feedback! Chris Hayek Honda General Sales Manager

Coral Springs Honda responded

M, Thank you for taking the time to share your experience. At Coral Springs Honda we are dedicated to providing exceptional service to every customer, and we deeply regret that your recent visit did not meet your expectations. We sincerely empathize with your feelings and are truly sorry to hear about the impact this experience has had on you. We also want to respectfully address certain details about this encounter, as our team was committed to clear communication and fair treatment throughout the process. Upon your request for clarification about the terms of your purchase, our team worked to provide the detailed information you sought. We understand that purchasing a vehicle, especially for the first time, can be a significant and sometimes overwhelming experience. It is always our goal to ensure clarity and transparency. Unfortunately, there were instances during the interaction where our staff felt threatened by language and behavior that made them feel unsafe. Due to the escalation and erratic behavior involving police assistance became necessary to ensure the safety of all parties involved. This decision was not taken lightly but was made in line with our commitment to maintaining a safe, respectful environment for both customers and employees. At Coral Springs Honda , we take our commitment to fair treatment and inclusivity very seriously. We deeply value our diverse customer base and pride ourselves on treating each person with dignity and respect, regardless of age, background, or identity. We regret that this experience left you feeling otherwise and take your concerns seriously. Your feedback is valuable, and we remain committed to improving our service. Should you wish to discuss this matter further, we are here to listen. Please don’t hesitate to reach out to us directly. Thanks , Coral Springs Honda

Coral Springs Honda responded

Thank you, Mike! Here at Coral Springs Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Chris Hayek Honda General Sales Manager

Coral Springs Honda responded

Thank you so much, Ashley, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Chris Hayek Honda General Sales Manager

Coral Springs Honda responded

Thank you, Daniel, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Coral Springs Honda are glad to have you as a customer. Chris Hayek Honda General Sales Manager

Coral Springs Honda responded

Melissa, We are so glad that Armando had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Chris Hayek Honda General Sales Manager

Coral Springs Honda responded

Thanks for your feedback on your recent visit to Coral Springs Honda. It's great to hear that Carlos was able to assist you and that you had such a positive experience. Chris Hayek Honda General Sales Manager

Coral Springs Honda responded

Jessica, We are very happy to hear Farhan, Stephen, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chris Hayek Honda General Sales Manager