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Favian Valdivia
164 Reviews
Dealership Experience
9 yrs, 8 mos
Industry Experience
22 yrs, 3 mos
Languages Spoken
Spanish
164 Reviews
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164 Reviews of Favian Valdivia
July 13, 2022
Went in to check on an issue with my last service and they fix it right there. they fix it right there. More
by whiteknighthd
Verified CustomerOther Employees Tagged: Josh Campbell, Cesar Ayala, Remy Price , Ruben Kelly, Breyana Martin, Alicia McCall
July 13, 2022
How come I been told that my truck don't need tire rotation, which is under the package I paid for? then I received a message from carfax saying that it is past due. rotation, which is under the package I paid for? then I received a message from carfax saying that it is past due. More
by sergiorosales69
Other Employees Tagged: Josh Campbell, Cesar Ayala, Remy Price , Ruben Kelly, Breyana Martin, Alicia McCall
July 12, 2022
Fast service, customer service excellent. Kept me informed on my car. I liked talking to the guys to see what was the issue with my car. Also got a car wash before I left. Kept me informed on my car. I liked talking to the guys to see what was the issue with my car. Also got a car wash before I left. More
by nawathajay
Other Employees Tagged: Remy Price , Breyana Martin
July 06, 2022
Tire rotation and car wash is supposed to be included with an oil change. This is the 2nd oil change I’ve gotten at Chevy Webb and they did not provide full service. The first time I left a complaint the with an oil change. This is the 2nd oil change I’ve gotten at Chevy Webb and they did not provide full service. The first time I left a complaint the service person Favian called me and aggressively expressed how upset he was about my compliant.. he stated im keeping money out of his pockets! I call to report his behavior to Mike, left many voicemails with him and still to this day no response. Some of the employees that is representing Chevy Webb is not doing a great job representing the brand. More
by lcasin34
Other Employees Tagged: Cesar Ayala, Remy Price
June 28, 2022
Good 👍 nice good people Goodwork Sellgood 🚗 treat You Good All business no the problem Say when to pick it up ontime Do good Service phone in is good You Good All business no the problem Say when to pick it up ontime Do good Service phone in is good More
by BOBOLEWIS67
Other Employees Tagged: Josh Campbell, Cesar Ayala, Remy Price , Ruben Kelly, Breyana Martin, Alicia McCall
June 27, 2022
They were very friendly and welcoming as a first time customer there. They communicated with me on everything that needs to be done with my vehicle but was not pressured to get all maintenance issues fix customer there. They communicated with me on everything that needs to be done with my vehicle but was not pressured to get all maintenance issues fixed all at once. I would highly recommend this dealership to all my friends and family. Thank you Webb for such amazing customer service. More
by tiffny.semetara.ts
June 16, 2022
Webb Chevrolet is one of the best car dealerships in the world, I love the customer relationships that Webb Chevrolet have. world, I love the customer relationships that Webb Chevrolet have. More
by renee9089
Other Employees Tagged: Car Joe Jozefiak, Jorge Guzman , Frank Benson, Larry Freeman, Chris Irving, Deborah Rogers, Ronald Thomas, Mark Walters
June 15, 2022
Never called to communicated with me about my car. My car was there for a total of 4days!!! When I went to pick my car up it didn't start and that was the reason why I brought the car in. The guy gave My car was there for a total of 4days!!! When I went to pick my car up it didn't start and that was the reason why I brought the car in. The guy gave my car a jump after I paid $1,285 for them to fix the problem, mind you the problem was the car not starting. The care was shaking uncontrollably when I restarted it, which was something I never experienced with my car. I made them take the car back, they did more work, minor work he oiled a wire to stop the shaking. I was told my car didn't start when I came to pick it up because the technician forgot to let the car run after he replaced the chip in my car. when I came to get my car for the second time they forgot to reset my car, so things like the oil light was showing as 0% when I had just got an oil change, so they had to take the car back to reset it. There was new scratch marks on my driver side door. I talked to Breyana over the phone, she knew very little about the ECM and how the technician found the problem, so I asked to speak with someone els who could better explain to me what was going on with my car and she would not let me speak to another person, she seemed offended that I wanted to speak to someone else, I just wanted someone who could better explain what was going on with my car. After a lot of pushback she let me speak to another person who was able to better explain to me what was going on with my car and answer my questions. And again there was no communication AT ALL!!! Nobody called me to communicate with me about my car, I had to call to get any type of update. When they figured out the problem no one called, the first time when my car was finished no one called, when the car had to go back no one called, just no communication at all. More
by amandamcfarland920
Other Employees Tagged: Remy Price , Breyana Martin
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