Favian Valdivia | Page 15

Never called to communicated with me about my car. My car was there for a total of 4days!!! When I went to pick my car up it didn't start and that was the reason why I brought the car in. The guy gave My car was there for a total of 4days!!! When I went to pick my car up it didn't start and that was the reason why I brought the car in. The guy gave my car a jump after I paid $1,285 for them to fix the problem, mind you the problem was the car not starting. The care was shaking uncontrollably when I restarted it, which was something I never experienced with my car. I made them take the car back, they did more work, minor work he oiled a wire to stop the shaking. I was told my car didn't start when I came to pick it up because the technician forgot to let the car run after he replaced the chip in my car. when I came to get my car for the second time they forgot to reset my car, so things like the oil light was showing as 0% when I had just got an oil change, so they had to take the car back to reset it. There was new scratch marks on my driver side door. I talked to Breyana over the phone, she knew very little about the ECM and how the technician found the problem, so I asked to speak with someone els who could better explain to me what was going on with my car and she would not let me speak to another person, she seemed offended that I wanted to speak to someone else, I just wanted someone who could better explain what was going on with my car. After a lot of pushback she let me speak to another person who was able to better explain to me what was going on with my car and answer my questions. And again there was no communication AT ALL!!! Nobody called me to communicate with me about my car, I had to call to get any type of update. When they figured out the problem no one called, the first time when my car was finished no one called, when the car had to go back no one called, just no communication at all. More

by amandamcfarland920 Verified Customer Verified Customer

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Service Advisor Favian, in concert with his manager, went the "extra mile" to ensure necessary repair/replacement eill be made the "extra mile" to ensure necessary repair/replacement eill be made More

by fodonovan Verified Customer Verified Customer

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My experience at Webb Chevrolet in purgesting my new Equinox was a great experience I was worried that I would not be able to do this but Ronald Thomas walk me through it and so did joe Car the financia Equinox was a great experience I was worried that I would not be able to do this but Ronald Thomas walk me through it and so did joe Car the financial advisor it all. The hole experience was great. I will refer my family to Webb Chevrolet. The service was great and so I great full. More

by wpolzin50 Verified Customer Verified Customer

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Great staff very helpful. The job was done right and quickly highly recommended for my future endeavors. The job was done right and quickly highly recommended for my future endeavors. More

by jfitz134 Verified Customer Verified Customer

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Anything you need to know about cars “Car Joe” will take care of you the best!! He’s so helpful! And very memorable as well! He will make sure your experience is absolutely smooth sailing! care of you the best!! He’s so helpful! And very memorable as well! He will make sure your experience is absolutely smooth sailing! More

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This is the 9th vehicle we have bought from them. They are always great to work with them. I would recommend Webb chevy to everyone They are always great to work with them. I would recommend Webb chevy to everyone More

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Service staff unprofessional. Over pricing service parts. Poor follow up. Over pricing service parts. Poor follow up. Over pricing service parts. Poor follow up. Over pricing service parts. Poor follow up. More

by dancassell Verified Customer Verified Customer

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very helpful and pleasant to work with all the times very friendly staff each time i go there friendly staff each time i go there More

by katana darby Verified Customer Verified Customer

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From start to finish the service was expert, friendly and timely. Received a call when the vehicle was ready and there were no issues up front or afterward. Great service. timely. Received a call when the vehicle was ready and there were no issues up front or afterward. Great service. More

by HANKKONEY47 Verified Customer Verified Customer

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Most of the people are very nice but they take forever and it’s so expensive honestly and it’s so expensive honestly More

by JVIELMAN10 Verified Customer Verified Customer

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