Favian Valdivia
Favian Valdivia at Webb Chevy
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Favian Valdivia | Page 9

Service Advisor

Webb Chevy

9440 S. Cicero Ave.
Oak Lawn, IL 60453

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4.6
114 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

20 yrs, 4 mos

Languages Spoken

Spanish Spanish

4.6

114 Reviews

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114 Reviews of Favian Valdivia

July 13, 2022

Dealership Rating
Employee Rating

Went in to check on an issue with my last service and they fix it right there. More

by whiteknighthd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Campbell, Breyana Martin, Cesar Ayala, Remy Price , Ruben Kelly, Alicia McCall

Jul 15, 2022

Webb Chevy responded

We're pleased to know we have been able to exceed your expectations and really help you out! Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

July 12, 2022

Dealership Rating
Employee Rating

How come I been told that my truck don't need tire rotation, which is under the package I paid for? then I received a message from carfax saying that it is past due. More

by sergiorosales69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Campbell, Breyana Martin, Cesar Ayala, Remy Price , Ruben Kelly, Alicia McCall

Jul 15, 2022

Webb Chevy responded

Sergio, we are sorry to hear about this. Could you please contact Ernie, our Service Director, at 708-398-6714? We'd like to discuss this with you further. Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

July 12, 2022

Dealership Rating
Employee Rating

Fast service, customer service excellent. Kept me informed on my car. I liked talking to the guys to see what was the issue with my car. Also got a car wash before I left. More

by nawathajay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Breyana Martin, Remy Price

Jul 14, 2022

Webb Chevy responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

July 05, 2022

Dealership Rating
Employee Rating

Tire rotation and car wash is supposed to be included with an oil change. This is the 2nd oil change I’ve gotten at Chevy Webb and they did not provide full service. The first time I left a complaint the More

by lcasin34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cesar Ayala, Remy Price

Jul 06, 2022

Webb Chevy responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. A Manager will reach out to you directly so that we can work towards a solution.

July 04, 2022

Dealership Rating
Employee Rating

Great service great people feel very comfortable I do not need 15 words to tell you how impressed I am More

by kusto46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2022

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service director: Sean Drane Service Director 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

June 30, 2022

Dealership Rating
Employee Rating

Very Happy with service departament they treat you nice and make you feel confortable. Very profesional. More

by clementeesparza20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 30, 2022

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service director: Sean Drane Service Director 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

June 28, 2022

Dealership Rating
Employee Rating

Good 👍 nice good people Goodwork Sellgood 🚗 treat You Good All business no the problem Say when to pick it up ontime Do good Service phone in is good More

by BOBOLEWIS67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Campbell, Breyana Martin, Cesar Ayala, Remy Price , Ruben Kelly, Alicia McCall

Jun 30, 2022

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service director: Sean Drane Service Director 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

June 27, 2022

Dealership Rating
Employee Rating

They were very friendly and welcoming as a first time customer there. They communicated with me on everything that needs to be done with my vehicle but was not pressured to get all maintenance issues fix More

by tiffny.semetara.ts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2022

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service director: Sean Drane Service Director 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

June 16, 2022

Dealership Rating
Employee Rating

Webb Chevrolet is one of the best car dealerships in the world, I love the customer relationships that Webb Chevrolet have. More

by renee9089
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Car Joe Jozefiak, Deborah Rogers, Jorge Guzman, Larry Freeman , Frank Benson, Chris Irving, Ronald Thomas, Mark Walters

Jun 18, 2022

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service director: Sean Drane Service Director 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

June 15, 2022

Dealership Rating
Employee Rating

Never called to communicated with me about my car. My car was there for a total of 4days!!! When I went to pick my car up it didn't start and that was the reason why I brought the car in. The guy gave More

by amandamcfarland920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Breyana Martin, Remy Price

Jun 16, 2022

Webb Chevy responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and we would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our service director: Sean Drane Service Director 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

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