Faye Giles
Faye Giles at Thomas Chrysler Dodge Jeep Ram of Highland

Faye Giles | Page 6

Senior Sales Specialist

Thomas Chrysler Dodge Jeep Ram of Highland

9604 Indianapolis Blvd
Highland, IN 46322

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not yet
rated
323 Reviews

I am first and foremost a true MOPAR gal. I not only sell MOPARS but I also own several. I believe in the MOPAR products. I've been here at Thomas Dodge Chrysler Jeep Ram for over 12 years. I am here to be of service to you. I strive each and every day to change the car buying process, by making it a fun and hassle-free experience from start to finish. I am changing the perception one customer at a time while helping you find the vehicle that best fits your needs, wants, lifestyle and budget. Most importantly, I want to earn your business. I want to make you a customer for life!

Dealership Experience

12 yrs, 2 mos

Industry Experience

12 yrs, 2 mos

Specialties & Trainings

Certified Jeep Expert, Ram Expert, & Wagoneer Ambassador

not yet
rated

323 Reviews

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323 Reviews of Faye Giles

October 29, 2021

Dealership Rating
Employee Rating

I was very satisfied with everyone involved in my visit. I will tell my friends. More

by clobdell12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2021

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again soon.

October 12, 2021

Dealership Rating
Employee Rating

I have been buying vehicles from Thomas Dodge for over 20 years, always excellent service More

by clobdell12
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Jamison Teslow

Oct 12, 2021

Thomas Chrysler Dodge Jeep Ram of Highland responded

Always happy to help!

October 07, 2021

Dealership Rating
Employee Rating

Salesperson Faye was awesome and easy to work with during the truck buying process recently. More

by Kate Kotfer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2021

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Kate! Thomas Dodge Chrysler Jeep of Highland appreciates the 5-stars and feedback. We look forward to future visits.

September 27, 2021

Dealership Rating
Employee Rating

Our salesperson was Faye. She was laid back and not pushy. I really appreciate her patience with us. We gave her a price point and she helped us to reach it. I wish all sales people were as professiona More

by Zanetta M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2021

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Zanetta, thanks for the positive review! We can't tell you how nice it feels to hear that our Sales Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

August 26, 2021

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Employee Rating

I bought a Jeep Wrangler from Thomas CDJR last week. I had called ahead to let them know I was interested in the vehicle, as I’m from out of state. From the moment I got there, was very impressed with the More

by lindseyrn84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2021

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the 5-stars, Lindsey! The team at Thomas Dodge Chrysler Jeep of Highland is glad your experience was impressive. We look forward to future visits. Safe travels.

August 22, 2021

Dealership Rating
Employee Rating

The Service, At Thomas Dodge, Has Been Consistently Great Over Many Years. We Always Look Forward To Receiving Our Service On Our 2005 Chrysler 300 From Thomas Dodge More

by dewitt3026
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, We always look forward to your visits. It is wonderful that you have consistently received great service from our team. At Thomas Dodge Chrysler Jeep of Highland we appreciate your return business and we look forward to your next visit.

Aug 23, 2021

dewitt3026 responded

Thank You Thomas Dodge

August 01, 2021

Dealership Rating
Employee Rating

Faye is the best! She helped me factory order my new jeep and made it as stress free as possible! I would recommend her to anyone buying a new vehicle. She is awesome More

by haleyrenner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Kowalski, Nady Boutros

Aug 02, 2021

Thomas Chrysler Dodge Jeep Ram of Highland responded

The team at Thomas Dodge Chrysler Jeep of Highland thanks you for the 5-stars and the kind words, Haley. We are glad your experience was the best. Safe travels!

July 20, 2021

Dealership Rating
Employee Rating

I would highly recommend this dealership. They have great products and great deals. I am very pleased with my purchase and the service I received! More

by Locs76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2021

Thomas Chrysler Dodge Jeep Ram of Highland responded

The team at Thomas Dodge Chrysler Jeep of Highland is glad your experience was pleasant. Thank you for the 5-stars and feedback!

July 19, 2021

Dealership Rating
Employee Rating

They offer quality products and excellent service. They seem to really care about their customers. I love my new truck. I will be referring my friends and family here! More

by Locs76
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nady Boutros

Jul 19, 2021

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the positive star rating! The team at Thomas Dodge Chrysler Jeep of Highland is glad your experience was excellent. We look forward to seeing you back.

July 01, 2021

Dealership Rating
Employee Rating

The service advisor didn't tell me how much it would cost to fix my car until after it was done. I can't trust someone who forces service without my consent. While I was talking to a sales person the same se More

by eking260
Recommend Dealer
No
Jul 01, 2021

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Thank you for bringing this to my attention. We take customer satisfaction very seriously and we would like to learn more about your experience with our Service Team at Thomas Dodge Chrysler Jeep Ram. Would you please reach out to me at your convenience? Best, Jimmy Thomas 219-924-6100

Jul 03, 2021

eking260 responded

There isn't a remedy for the actions of the service advisor. I looked deeper into my visit and found other things that I didn't like. I was told that I needed an oil change but wasn't told why. I found out why later myself but if a little time had been spent on why maybe it wouldn't have been too bad. I even question anything that I was told. This makes me think that your service center isn't looking out for the customer but yourself. I was told that the gas door button was disconnected and that it wasn't under warranty. I find it strange why would someone would disconnect the button. From all of these actions, I'm having someone else check my brakes while was one of the other reasons that I came. I went out of my way to come to your service center and had a long list of Dodge service center that I could've gone to. I came to yours and I regret coming. I work afternoons so I lost sleep to come in on a day that I had to go to work.

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