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Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 12

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
653 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

653 Reviews

Write a Review

653 Reviews of Felipe Alfaro

September 18, 2024

Dealership Rating
Employee Rating

Friendly employees excellent service ! I would recommend this dealership to others ! thanks again for the good service ! More

by jb5358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

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Sep 21, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with our friendly employees and excellent service at Advantage Chevrolet of Hodgkins. Your recommendation means a lot to me! I look forward to assisting you again in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 13, 2024

Dealership Rating
Employee Rating

They treat me well and am very satisfied with everything so far. I would definitely recommend. JUan was my guy that sold me the truck so hands down to him. Need more guys like him More

by johnnydenson90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Wetzel, Juan sells person

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Sep 16, 2024

Advantage Chevrolet of Hodgkins responded

Thank you, Johnny, for taking the time to share your positive experience with us at Advantage Chevrolet of Hodgkins! We're thrilled to hear that you are satisfied with your truck and that our team, especially Juan, made a great impression. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

September 12, 2024

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Employee Rating

Had to bring car back due to a failure in programming and issues when car was “certified” More

by jonathonwitherspoon
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 13, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your experience. I understand your frustration regarding the programming failure and the issues encountered with your certified vehicle. We appreciate your feedback, as it helps us improve our services at Advantage Chevrolet of Hodgkins. Please feel free to reach out to us directly so we can address your concerns further. Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

September 03, 2024

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Employee Rating

Carolina is excellent to work with. This ended up being an insurance claim and Carolina handled all the necessary paperwork. She also fought the insurance company to help prevent me f More

by glrodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Paula Sikirica

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Sep 05, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We truly appreciate your feedback about your experience with Advantage Chevrolet of Hodgkins. It's fantastic to hear that Carolina provided excellent support throughout your insurance claim and ensured the process was as smooth as possible. We're glad the work was completed promptly for you. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 26, 2024

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Employee Rating

Responsiveness of service team is slow. Pricing is exorbitant (specifically the labor charge for a straight forward fix). Very disappointed and makes me question whether to purchase my next More

by kcarm23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 28, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. We understand your concerns regarding the responsiveness of our service team and our pricing. Your feedback is valuable, and we are committed to improving our services at Advantage Chevrolet of Hodgkins. Please feel free to contact me directly so we can address your specific situation. We appreciate your feedback and hope to regain your trust for any future automotive needs. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 26, 2024

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Employee Rating

Is good dealership but I had little noise when I was coming home. Because I didn't have before. But I talk to Patryk and he said something to do with the muffler. I'm waiting for the part. But thanks fo More

by JUANY1817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patryk Wyrazik

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Aug 28, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your positive feedback about your experience at Advantage Chevrolet of Hodgkins. I'm glad to hear you have been satisfied with our service! I appreciate your understanding regarding the noise issue and I am here to assist you while you wait for the muffler part. Please don't hesitate to reach out if you have any further questions or need assistance. I look forward to serving you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 23, 2024

Dealership Rating
Employee Rating

He was very helpful and showed me the recommended maintenance and the job was taken care of in good time. I have always had a good experience here. More

by johreid55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcy Frye , Patryk Wyrazik

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Aug 26, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Advantage Chevrolet of Hodgkins. It’s great to know that our team was helpful and efficient in taking care of your vehicle's maintenance. We look forward to seeing you again for any future needs! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 22, 2024

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Employee Rating

great service from the minute i got there till my truck service was complete, great experience More

by BOBBY68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Wetzel

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Aug 23, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience at Advantage Chevrolet of Hodgkins from start to finish with your truck service. We appreciate your support and look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 21, 2024

Dealership Rating
Employee Rating

Very professional and welcoming. . I was very satisfied with my service . Thank you to the service dept More

by ESCO1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Owen Suarez

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Aug 23, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that you had a professional and welcoming experience with our service department at Advantage Chevrolet of Hodgkins. Your satisfaction is our top priority, and I appreciate you taking the time to share your feedback. I look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 19, 2024

Dealership Rating
Employee Rating

This visit was just for a new battery. In and out quickly. Great service as always. Car is inspected and a video of that is provided. More

by Bob K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

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Aug 21, 2024

Advantage Chevrolet of Hodgkins responded

Thank you, Bob, for taking the time to leave us this wonderful review! I'm glad to hear that your battery replacement was quick and that you appreciated the inspection video. At Advantage Chevrolet of Hodgkins, I strive to provide excellent service every time. I look forward to seeing you again for your next visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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