Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
562 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

562 Reviews

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562 Reviews of Carolina Wetzel

August 17, 2026

Dealership Rating
Employee Rating

Chevy of Hodgkins was relentless in figuring out what was wrong with my 2020 Blazer....another dealer gave up! It took time, but they replaced the transmission....and some parts after that. Replaced the cool More

by amyeherrera
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Amy! I’m thrilled to hear that you had a great experience with Advantage Chevrolet of Hodgkins and that your 2020 Chevrolet Blazer is running like new again. I’m glad Caroline could provide you with the support and communication you needed throughout the process. Your patience truly paid off! I appreciate your kind words, and we hope to see you again soon! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

August 10, 2026

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Service center was terible. Did not do what they told me they were going to do. More

by t.bulthuis
Service Price Transparency
Workmanship
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Recommend Dealer
No
Aug 11, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to leave your feedback. I understand that having a clear understanding of the work planned for your vehicle is an important part of a service visit. The details you've provided will be brought to the attention of the appropriate team at Advantage Chevrolet of Hodgkins. If you are open to it, please reach out to me directly so I can learn more about what was discussed and what was completed. We remain committed to providing customers with clear expectations and dependable service. Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

July 18, 2026

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I had a seamless experience when I took my Tahoe in. From the moment that I dropped the vehicle off to picking it up…… every person was professional and exceeded my expectations More

by hindsjlisa
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 19, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Lisa! I’m pleased to hear that you had a seamless experience with your Chevrolet Tahoe at Advantage Chevrolet of Hodgkins. Our team strives to provide professional service, and it's great to know we exceeded your expectations. We look forward to seeing you again for your next visit! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

July 17, 2026

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Scheduled my car one day and brought in the next. Had an issue with the antenna and was told it would take 2 to 3 hours and that they had the part in stock imagine that? I am completely satisfie More

by weeping_willow_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I’m thrilled to hear about your positive experience with us at Advantage Chevrolet of Hodgkins. It's great that we could quickly address the antenna issue and have you back on the road in no time. I appreciate your support, and we look forward to serving you again in the future! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

July 17, 2026

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Quick, great service. I was in and out and no time staff was friendly. I will go back. More

by JOHNKRAMARSKY
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Recommend Dealer
Yes
Jul 17, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, John! I’m thrilled to hear that you had a quick and friendly experience at Advantage Chevrolet of Hodgkins. We look forward to welcoming you back soon! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

July 08, 2026

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Carolina was very polite and helpful. It was a busy Friday before a holiday and my service reflected that. My issue was not successfully resolved and this was my second attempt with the d More

by Brittney Ball
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Shawn Bell

Jul 08, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us, Brittney. I appreciate your feedback and understand your concerns regarding the unresolved issue with your vehicle. We strive to provide the best service possible at Advantage Chevrolet of Hodgkins, and it's important for us to meet your needs effectively. If you would like to further discuss your situation or seek assistance, please don't hesitate to reach out to me directly. I'm here to help and ensure you have a positive experience moving forward. Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

July 01, 2026

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Carolina was very nice and helpful. She answered my questions and the whole process was done in a timely manner. More

by gloriaballesteros
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 01, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, Gloria! I’m thrilled to hear that Carolina provided you with excellent service and that your experience at Advantage Chevrolet of Hodgkins was timely and helpful. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

June 24, 2026

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Employee Rating

Felipe and Carolina were very helpful with our car and advising us of what needed to be done in order to get it right. Aaron was able to assist me in getting my card over weekend as well. Advantage Chevy More

by Kay81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Aaron Baker

Jun 25, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I’m thrilled to hear Felipe and Carolina provided you with exceptional service at Advantage Chevrolet of Hodgkins. It’s great to know you felt well taken care of and that you would recommend us to your friends and family. We look forward to seeing you again. Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

June 15, 2026

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Overall, the dealership has been great. My only concern is with the appointment calls. It seems like the callers don’t review—or don’t have access to—upcoming appointments, because I keep r More

by dphill83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

Jun 16, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! I appreciate your kind words about Advantage Chevrolet of Hodgkins. I understand your concerns regarding the appointment calls and the confusion about your EV service. We are continuously working to improve our communication processes, and your input is valuable in helping us achieve that. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

June 07, 2026

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The dealership had easy check in and check out. Waiting area was nice to get a coffee. More

by sue
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 07, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Sue! I’m glad to hear that you had an easy check-in and check-out experience at Advantage Chevrolet of Hodgkins. It's great to know you enjoyed our waiting area and the coffee. We look forward to seeing you again soon! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

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