Felipe Francisco

Felipe goes above and beyond to make sure yoir vehiclw is repaired.. He makes sure that the customer is inout in the system, in a rental vehicle, and on your way. repaired.. He makes sure that the customer is inout in the system, in a rental vehicle, and on your way. More

by MPRAT01 Verified Customer Verified Customer

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Great service, will continue servicing my car at this location. He is very knowledgeable. Thank you location. He is very knowledgeable. Thank you More

by Marlene Verified Customer Verified Customer

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Dicen que está certificados los carros de uso y tienen que poner más precauciones en la revision que poner más precauciones en la revision More

by HERIBERTOMORENO44 Verified Customer Verified Customer

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Great service! They were quick, honest, and professional. My car feels smoother and runs like new again. They were quick, honest, and professional. My car feels smoother and runs like new again. More

by SAVIERCASANOVA Verified Customer Verified Customer

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little communication, the answering system is very slow and then they don't answer you, the person who receives the car doesn't answer the calls either, repair time very delayed for it to be USA and then they don't answer you, the person who receives the car doesn't answer the calls either, repair time very delayed for it to be USA More

by armandito Verified Customer Verified Customer

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The quality of the arrangements is good but expensive, costumers service is badddd and not proffesional costumers service is badddd and not proffesional More

by armandito Verified Customer Verified Customer

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I been taking my Ram 4 times with the related problems. Every time the Advisor George tell me is ready and i go to pick my Ram, and i drove it and it has the same problem and this last time he told me that Every time the Advisor George tell me is ready and i go to pick my Ram, and i drove it and it has the same problem and this last time he told me that the problem that my Ram has isn’t reparable because the Dealer cant fix it because they dont know. This Advisor as well its Rude and i have to ask every day about the status of my vehicle, instead him keeping me updated. I texted the Manager and never got a answer back. More

by jperezgod Verified Customer Verified Customer

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I purchased a used 2013 jeep wrangler from sales person. Told me I had to pay $10,000.00 for a $18k used vehicle. None of the money was used for the vehicle. I was financed by the dealer at $18k and was tol Told me I had to pay $10,000.00 for a $18k used vehicle. None of the money was used for the vehicle. I was financed by the dealer at $18k and was told that I’d have full bumper to bumper coverage if anything was wrong with the vehicle . The jeep had many issues. Roof leaked water in during rain. The engine had misfiring and over heating. I took it to the dealership shop and asked to repair and look into all the issues I stated. They told me that it would cost over $14k to fix all the issues and my warranty doesn’t cover anything after They held my vehicle for over a month and did nothing with it . I was charged $1000.00 for a rental when I was told it would be covered during the process of repairs. I have had many issues and continue to while I pay a premium monthly payment of $391 and in the past year because of the finance company. Only $1000.00 has come off the finance loan. Along with the repairs that I have come out of my pocket; a new radiator (the prior one was clogged with repair liquid already in it), a new water pump( prior one was cracked on three fans ) a malfunctioning temperature sensor (was not opening to allow the flow) : I still believe there is an issue with the head gasket I stated my first time taking it to the dealership shop. I had to replace my own roof since I was told it would cost me over $3000.00 for replacement. I replaced it myself in an hour and a half for 10percent the cost . Along with other issues that must be attended such as brakes and rotors and suspensions that was all rotted with rust. As I struggle to purchase all these parts out of pocket and maintenance to fix this. I must pay for this monthly payment so I don’t lose the vehicle that gets me to and from my personal and professional responsibility. I was also told to change my entire insurance coverage which doubled monthly to over $450.00 with 10percent coverage of my previous insurance. I am very disappointed in this company overall except for the employees behind the parts counter who have assisted in finding the exact parts I need to replace . I do not recommend anyone to ever shop with this dealership. They will steal and lie and not uphold their word really being there for the customer. Why would they. They already know I’m committed in a legal contract agreement that has put me in a financial struggle every day since I trusted them More

by MYSABAN5584 Verified Customer Verified Customer

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Without a doubt one of the best dealers in Miami, fast, efficient, and helpful, I recomended efficient, and helpful, I recomended More

by ARMANDORS79 Verified Customer Verified Customer

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Very good service and treatment, they attended to me in a timely manner, I recommend it. timely manner, I recommend it. More

by LAURIBEL Verified Customer Verified Customer

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