Felipe Rodriguez | Page 2

good deal Terry Edwards was polite and patient as i am a old man and do not need to be pushed . Entire staff was friendly and informative about a used pro4x tha Terry Edwards was polite and patient as i am a old man and do not need to be pushed . Entire staff was friendly and informative about a used pro4x that i had just wanted to test drive. The car was priced well below blue book and had a CPO states so i ended up buying that day , I would recommend this dealership and the salesman at 100% efficient. Mr Baker should be pleased. More

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Terry Edwards...AH Mazing! Bought a vehicle at Baker Nissan from Terry Edwards. He was a classy, helpful and genuine guy. This was the easiest car buying experience ever. Ev Bought a vehicle at Baker Nissan from Terry Edwards. He was a classy, helpful and genuine guy. This was the easiest car buying experience ever. Everyone at the dealership was friendly, and each person we had contact with throughout our process was courteous and professional, but Terry made me comfortable and made me feel important. These items are important when making such a large purchase. There was nothing intimidating about the experience. It truly was the best car buying experience ever and I can only sing their praises. ...classy folks! More

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Service of my Munro When I first arrive to service department Barry was their to greet me with a warm and friendly smile. I told him I was here to get my first initial oi When I first arrive to service department Barry was their to greet me with a warm and friendly smile. I told him I was here to get my first initial oil change since my purchased last October. He asked for my key and immediately went out to read my milage and a few other things. Although Nissan offers a courtesy car wash I didn't know at the time, I wasn't in the need of one I told they left to much water on my car and my tires weren't armor oil down. Barry saw the spots and immediately took my car back and had them to read wipe down my car and put some armor oil on my tires. The overall service of my car was Awesome and I thank Barry T. For being a great service advisor. More

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Great experience The sales team at Baker Nissan were very patient while we took out time to look at cars and were not pushy about having us make a decision that day. O The sales team at Baker Nissan were very patient while we took out time to look at cars and were not pushy about having us make a decision that day. Our salesman, Terry, was a pleasure to work with. More

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Easy to work with salespeople. No pressure to purchase! No pressure to purchase from sales group. Friendly and considerate. Very helpful. Went over and beyond to help me get my car to my house across town. No pressure to purchase from sales group. Friendly and considerate. Very helpful. Went over and beyond to help me get my car to my house across town. More

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Great place to buy a car! Brad really took care of me! Luis is the very best in service. Felipe did not pressure me to buy anything more than I needed. Brad really took care of me! Luis is the very best in service. Felipe did not pressure me to buy anything more than I needed. More

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TERRIBLE/GREAT Picked out a Pathfinder, they were willing to work with us, we made a deal, paperwork was signed. They offered me a rental to have leather put in the Picked out a Pathfinder, they were willing to work with us, we made a deal, paperwork was signed. They offered me a rental to have leather put in the vehicle and to resolve the radio issue. ***Radio issue: Sales MANAGER promised all the vehicles have Bluetooth audio, we didn't find out that it does not have Bluetooth audio until AFTER paperwork was signed. He promised to fix the issue.*** I've spent more time in a rental than in my new vehicle I bought over a week ago. I've been promised the vehicle will be ready for pick up on several occasions by the sales manager Todd Bates doesn't return calls, doesn't know about the vehicles, promises the world when he can barely give a handshake. I wouldn't let them sell my worst enemy a vehicle. John Hill, nice guy, decent knowledge about the vehicles (I guess). Only heard from him because there was a discrepancy in the payoff amount on our trade-in and he wanted me to pay it. The delivery services personnel, Haley is AMAZING!!!! She has been our main contact on all things about the vehicle. She is keeping a fire lit under Todd and letting other management know what is going on. Finance guy Felipe was AMAZING!!! More

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Great deals and selections Looked at several new Maxima models had plenty of colors and features to choose . Finance was quick and mangers came and made sure everything was take Looked at several new Maxima models had plenty of colors and features to choose . Finance was quick and mangers came and made sure everything was taken care and we were happy More

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First pleasant dealership experience We first went to Baker Nissan in early December to test drive a Nissan Murano. The first salesman we spoke with, Patrick, was very knowledgeable and s We first went to Baker Nissan in early December to test drive a Nissan Murano. The first salesman we spoke with, Patrick, was very knowledgeable and seemed truly interested in answering all of our questions to the best of his ability. He wasn't pushy or intrusive, it felt as though he wanted to help us further our research process. We did not have plans to purchase a vehicle that day but at least 2 managers came by Patrick's desk while we spoke to say hello and introduce themselves. We went back to Baker Nissan on January 1st after we had narrowed our decision and done our due diligence with the intent to see what kind of pricing/deal we could get on the Murano. Patrick was no longer with Baker Nissan, and Drew Perry had called me previously to follow up so we began talking with him. Drew was very good at putting us at ease and making us feel as though he was trying to get us into the car we wanted while getting the best deal possible. We felt as though he and Amanda (sales manager) were working very hard to get us what we wanted for the price we wanted to pay. Felipe (financing) was also very knowledgeable and patient with us. After we purchased the car, Gayla went over everything the car offers and was efficient in explaining everything from the owners manual to the various features. Our only complaint is that the process takes so long, but that's a universal grievance no matter the dealership. Overall, everyone we interacted with during our sales/purchase experience was helpful and friendly, and we felt as though each department was genuinely working as hard as they could to get us an amazing deal. We are happy with our experience and should we decide to purchase another Nissan in the future, we will definitely return to this location. More

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Professionalism and Courtesy Jessie Norris made our car buying experience exceptional! He was very courteous and professional. He answered every question and made certain we wer Jessie Norris made our car buying experience exceptional! He was very courteous and professional. He answered every question and made certain we were satisfied. This was our first time purchasing a Nissan, but will not be our last. Thank you Mr. Norris! More

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