Felipe Torres | Page 11

We really enjoyed working with Felipe. We would buy from Lancaster Toyota again. I am just waiting to hear back as to how I can print warranty and maintenance schedules. Lancaster Toyota again. I am just waiting to hear back as to how I can print warranty and maintenance schedules. More

by oscarmolly65 Verified Customer Verified Customer

Report | Print

Felipe was outstanding. I had been in the market for some time looking for the perfect truck and Felipe was able to assist me with just that! It had been a while since I was originally in contact with him in time looking for the perfect truck and Felipe was able to assist me with just that! It had been a while since I was originally in contact with him inquiring on a vehicle. I test drove many vehicles but none compared to this one. I was traveling quite a distance to another dealership to test drive and while i was on my way they notified me that they sold the truck...Enter Felipe...your dealership aquired the exact match to what i was looking for and Patricia and Felipe notified me. I again was traveling quite a distance to test drive this one so the team held the vehicle for me. After deciding to purchase the finance team allowed me to step away to grab a bite as it was past dinnertime. Andrea offered a great restaurant as I am not familiar with the area and we finalized paperwork after my meal. Since I traveled and had my vehicle with me that evening, the team now arranged to deliver the vehicle to my home! I will recommend Toyota of Lancaster to all my friends and family even if we are all so far away...its worth it! Thank you Toyota of Lancaster! More

Report | Print

I don't know why my credit was hit with a hard check twice. Once for Toyota Financial, and once for Toyota of Lancaster. Seriously Unhappy I wasn't told ahead of time. Also my paperwork has my name miss twice. Once for Toyota Financial, and once for Toyota of Lancaster. Seriously Unhappy I wasn't told ahead of time. Also my paperwork has my name misspelled. They will take my money but cant get a name right? The car is new, so it is nice. More

Report | Print

They were very kind from the beginning until we made the purchase , thank you .and I liked the treatment, purchase , thank you .and I liked the treatment, More

Report | Print

I feel like I didn’t get the terms I wanted on the terms of the loan. of the loan. More

Report | Print

I very much enjoyed my purchasing experience with Mr.Torres and was satisfied with his honest service. The entire process was very streamlined and no unethical sales tactics were attempted. I would r Mr.Torres and was satisfied with his honest service. The entire process was very streamlined and no unethical sales tactics were attempted. I would recommend Mr. Torres to my friends and family. Thank you! More

Report | Print

Great service. Drove the car to our home! Thank you so much! Definitely happy with service much! Definitely happy with service More

Report | Print

Average dealership typical services nothing special. If you need a car it's an okay place to go too. Felipe Torres was the better employee I interacted with. He was clear with everything and didn't give wi you need a car it's an okay place to go too. Felipe Torres was the better employee I interacted with. He was clear with everything and didn't give wild explanations why some things could or couldn't be done. He was straightforward with everything and provided all the information I asked for. If I go back I will specifically ask for his help again. More

Report | Print

Great purchase experience... Felipe Torres is very knowledgeable of the vehicle i purchase. He gave me the information I needed to make my buying decision, great overall experience. Will definitely ke knowledgeable of the vehicle i purchase. He gave me the information I needed to make my buying decision, great overall experience. Will definitely keep Toyota of Lancaster in mind for my son and daughter future vehicle needs. Thank you!! More

Report | Print

Toyota of Lancaster was awesome in helping me get the car I wanted. Felipe kept me up to date on when car would arrive. Signing for car was super easy and he helped me get everything setup on the Toyota app. I wanted. Felipe kept me up to date on when car would arrive. Signing for car was super easy and he helped me get everything setup on the Toyota app. Financing was very helpful as well. The whole team including the service department has been on point. More

Report | Print