Felix Le

INFINITI of South Bay responded

Thank you so much for taking the time to leave this great review! We’re thrilled to hear that Edson made your visit smooth and efficient, from check-in to setting expectations and getting your vehicle back to you quickly. A “10 out of 10” experience is exactly what we strive for, and we’re so glad we delivered that for you and your wife. We truly appreciate your recommendation and look forward to welcoming you and your family back to INFINITI of South Bay! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for choosing to make the switch to INFINITI of South Bay! We’re so glad to hear that our team’s attentiveness and customer service have made a positive impression. Keeping you informed every step of the way is very important to us, and we look forward to continuing to provide you with the excellent service you deserve. Welcome to the INFINITI of South Bay family! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for this FIVE-STAR review! We’re glad to hear you consistently find our dealership clean and welcoming, with prompt service and courteous team members. Making sure every visit is a great experience is what we aim for, and it’s awesome to know it shows. Thank you for your loyalty and we look forward to seeing you again soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi John! Thanks so much for leaving this five-star review! We’re glad to hear that our drop-in service was prompt and friendly, and that getting a ride home was quick and easy. Making things convenient for our guests is always our goal. We really appreciate your feedback and can’t wait to see you back for your next visit! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Diana! Thank you for this five-star review! We’re glad to hear that Andre was welcoming, polite, and took the time to explain everything clearly. It’s wonderful to know he made your visit easy to understand and comfortable. Thanks again and we look forward to seeing you again for your next service! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for this fantastic review! We’re thrilled to hear that you had an excellent experience and found our team polite and professional. Providing top-notch service is always our goal, and it’s wonderful to know it made a difference for you. We truly appreciate your recommendation and look forward to welcoming you back for your next visit! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Victor! Thank you so much for this awesome review! We’re glad to hear that our team was prompt in handling your vehicle and kept you updated every step of the way. Providing clear communication and great service is always our goal! We look forward to welcoming you back the next time your car needs attention! Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thanks for this awesome review! Customers are our #1 priority, and we’re so glad we could address your concern quickly and get your car taken care of. Sending you off with a freshly washed car is just our way of going the extra mile. We’re happy you left satisfied and look forward to seeing you again soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for this AWESOME review! We’re happy to hear that our team has been efficient and courteous every time you visit. We know your time is valuable, so keeping wait times short and truly listening to your concerns is super important to us. It’s great to hear you like the option to just drop by without an appointment, that flexibility is here to make things easier for you. We look forward to seeing you again soon and making every visit just as smooth and welcoming! Thank you, Carlos Robles Service Manager INFINITI of South Bay