Ford of Kendall, always the best customer service from
Felix, I recommend it 💯. Satisfied customer!
Felix, I recommend it 💯. Satisfied customer!
More
by Greencountrynursery
Service Price Transparency
Very unhappy with service.
My car went 3 times for same service. I got a rental that I ended paying for extra days not been my fault. Honestly I do not recommend Ford of Kend
My car went 3 times for same service. I got a rental that I ended paying for extra days not been my fault. Honestly I do not recommend Ford of Kendall
More
by JBGORDILLO
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2024 -
Ford of Kendall responded
Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Ford of Kendall, LLC. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.
I set up an appointment for the yearly tune-up and to
install the lights for the hitch behind my truck. I called several times to confirm that the parts were there and the two people I spoke to said, "D
install the lights for the hitch behind my truck. I called several times to confirm that the parts were there and the two people I spoke to said, "Don't worry, when you bring the car in, we will install the lighting. Well, I brought the truck in and parts had not arrived. I don't understand why was it so hard to give me a concrete answer: yes the part is here or no the part is not here.
So now, I have to make another appointment to get the lighting installed. And on a side note, when I got into my truck they had left the dirty security lug nut on the passenger seat. The mechanic didn't bother to put it back in it's case. I was also a bit surprised and disappointed that a courtesy car wash was not provided. Maybe when I go back next month, I will write a better review.
More
by AIZAPRINCE
Verified Customer
Verified Customer
Service Price Transparency
The Best Ford Dealership
Juan Torres is an asset to this
dealership
Very professional, honest, fair and very human to the customers
dealership
Very professional, honest, fair and very human to the customers
More
by INCSTI1994
Verified Customer
Verified Customer
Service Price Transparency
Nov 19, 2024 -
Ford of Kendall responded
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Felix was great.
He was informative and professional. Easy to work with. Would work with him again.
He was informative and professional. Easy to work with. Would work with him again.
More
by anak
Verified Customer
Verified Customer
Service Price Transparency
Nov 13, 2024 -
Ford of Kendall responded
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Very professional and friendly.
The service is Excellent. Thank you very much, Felix, for your service and help.
The service is Excellent. Thank you very much, Felix, for your service and help.
More
by Caiaffal
Verified Customer
Verified Customer
Service Price Transparency
Nov 12, 2024 -
Ford of Kendall responded
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!
Excellent-the service advisor was very thorough in
explaining the service to be performed. He also recommended an additional service to maintain my cars performance.
explaining the service to be performed. He also recommended an additional service to maintain my cars performance.
More
by bjunior323
Verified Customer
Verified Customer
Service Price Transparency
Nov 06, 2024 -
Ford of Kendall responded
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Amazing customer service and my car was done super fast.
Thank you Felix I appreciate it!
Thank you Felix I appreciate it!
More
by DENILIZ
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Pablo Guerrero
Nov 01, 2024 -
Ford of Kendall responded
Hi Deniliz, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!
Had service on my truck, Felix was professional and
helpful to get me in and out quickly.
helpful to get me in and out quickly.
More
by Krz8
Service Price Transparency
Oct 25, 2024 -
Ford of Kendall responded
Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Ford of Kendall, LLC for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
Keep up the awesome work tha the team bring to Ford
Dealership. Great work as a team
Dealership. Great work as a team
More
by SHENIKAMORRIS82
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2024 -
Ford of Kendall responded
Hello, thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
