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Felix Ortega

Overview Reviews (78) Inventory (632)

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Felix Ortega

Felix Ortega | Page 2

SERVICE ADVISOR

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.7

78 Reviews

Overview Reviews (78) Inventory (632)

4.7

78 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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78 Reviews of Felix Ortega

October 27, 2024

Dealership Rating

Employee Rating

Amazing customer service and my car was done super fast. Thank you Felix I appreciate it! Thank you Felix I appreciate it! More

by DENILIZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pablo Guerrero

Nov 01, 2024 -

Ford of Kendall responded

Hi Deniliz, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

October 23, 2024

Dealership Rating

Employee Rating

Had service on my truck, Felix was professional and helpful to get me in and out quickly. helpful to get me in and out quickly. More

by Krz8

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 25, 2024 -

Ford of Kendall responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Ford of Kendall, LLC for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 18, 2024

Dealership Rating

Employee Rating

Keep up the awesome work tha the team bring to Ford Dealership. Great work as a team Dealership. Great work as a team More

by SHENIKAMORRIS82

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 21, 2024 -

Ford of Kendall responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 16, 2024

Dealership Rating

Employee Rating

Great customer service and communication, service adviser Felix and Frank the manager were very professional Felix and Frank the manager were very professional More

by ESARANOVA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 20, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! Please let us know if you have any additional questions about services you received and thank you again for choosing Ford of Kendall, LLC!

October 15, 2024

Dealership Rating

Employee Rating

Brought my car for oil change & brake bulb replacement. Service was finished pretty quickly & waiting room very comfortable. Employees were courteous. Love Ford!! Service was finished pretty quickly & waiting room very comfortable. Employees were courteous. Love Ford!! More

by SNOWFLAKE49ER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 19, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

October 10, 2024

Dealership Rating

Employee Rating

Great customer service, offered free ride share drop off and delivered the car to my home. and delivered the car to my home. More

by YM7911

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 15, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 09, 2024

Dealership Rating

Employee Rating

Feliix is very knowledgeable and very helpful. He took time to explain what was needed. He took time to explain what was needed. More

by FLORENCEH75

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 12, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 08, 2024

Dealership Rating

Employee Rating

Felix was just the person I needed. He was a big help with my service. Felex took care of all my needs. He was a big help with my service. Felex took care of all my needs. More

by Mwalton65

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Oct 13, 2024 -

Ford of Kendall responded

Hello, we're happy you found our staff to be supportive during your experience here at Ford of Kendall, LLC. Please let us know if there is ever anything else we can do for you! Safe travels!

October 04, 2024

Dealership Rating

Employee Rating

Thank you Felix for your honesty and attention to what was really needed to properly service my vehicle. was really needed to properly service my vehicle. More

by Angela

Verified Customer

Recommend Dealer

Yes

Oct 09, 2024 -

Ford of Kendall responded

Hi Angela, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 03, 2024

Dealership Rating

Employee Rating

The best service one can get. They are out of the league. Frank and Frank’s team always ready to assist. They are out of the league. Frank and Frank’s team always ready to assist. More

by Ralph Luces

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rene Alberto Rodriguez, Frank Arencibia, Frank Granda, Rafael Mendoza, Robert Paul Schickman , Frank Maderos

Oct 11, 2024 -

Ford of Kendall responded

Hi Ralph, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

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