Felix Villatoro
Felix Villatoro at Crest Cadillac

Felix Villatoro | Page 3

Cadillac Certified Sales Consultant

Crest Cadillac

6280 State Hwy 121
Frisco, TX 75034

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4.8
55 Reviews

Languages Spoken

Spanish Spanish

4.8

55 Reviews

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55 Reviews of Felix Villatoro

November 04, 2025

Dealership Rating
Employee Rating

Bryan took care of addressing my issue and get it fixed and providing updates of progress. Been serviced by him over 10 years. More

by ARUN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Oldham

Nov 11, 2025

Crest Cadillac responded

Thank you for sharing your wonderful feedback about your service experience. We are thrilled to hear that your issue was handled with such care and attention, with regular updates keeping you informed throughout the process. Your loyalty over the past decade truly means the world to us at Crest Cadillac. It brings us great joy to know that you have consistently received the dedicated service you deserve. We look forward to continuing to serve you with the same level of excellence for many years to come.

November 01, 2025

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Employee Rating

?????????? 5/5 Stars We had an outstanding experience buying my car! From start to finish, the customer service was excellent—everyone was friendly, professional, and eager to help. Our salesman, Felix, More

by JASONREYNOLDS8
Recommend Dealer
Yes

Other Employees Tagged: Felix Villatoro

Nov 07, 2025

Crest Cadillac responded

We sincerely value your wonderful feedback about your car buying experience. It brings us great joy to hear that our team provided excellent customer service from beginning to end. We are thrilled that you found everyone to be friendly, professional, and helpful throughout your visit. Your comments about receiving knowledgeable and patient assistance that helped you find exactly what you were looking for truly mean the world to us. We take pride in making the car buying process smooth and stress-free for every customer. Thank you for taking the time to share your positive experience and for recommending our dealership. We are honored to have earned your business and look forward to serving you again in the future.

October 26, 2025

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Hands down the best experience we’ve ever had in a dealership. Quick, great price point, excellent product. Felix and Caleb were amazing. More

by BODDIE.TARA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Brosin

Oct 29, 2025

Crest Cadillac responded

We are excited to hear about your outstanding experience! It truly means the world to us when customers share that they've had their best dealership visit ever. We're thrilled that you found our service quick and efficient while also receiving an excellent product at a great price. Felix and Caleb will be delighted to know their dedication made such a positive impact on your experience. Thank you for taking the time to share your wonderful feedback - it helps us continue delivering the exceptional service our customers deserve.

October 21, 2025

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I really enjoyed and going into service department. Such a great staff and their support always excellent! I’m 100% satisfied their service! Thank you so much! More

by jaewkang2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Freel, Caleb Brosin , Greg Vetrano - 5 stars

Oct 27, 2025

Crest Cadillac responded

We sincerely value your wonderful feedback about your experience with our service department. It's fantastic to hear that you enjoyed working with our staff and found their support to be excellent. Your complete satisfaction with our service means everything to us. We're grateful for customers like you who take the time to share such positive experiences, and we look forward to continuing to provide you with the exceptional service you deserve.

October 16, 2025

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Buying the car at Crest was easy , the salesman and all people were friendly and helpful More

by KPARKS2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2025

Crest Cadillac responded

We are thrilled to hear that your car buying experience with us was smooth and straightforward. It's wonderful to know that our sales team and staff made such a positive impression with their friendly and helpful approach. At Crest Cadillac, we strive to make every customer feel welcomed and supported throughout their purchase journey. Your feedback about the ease of the process and the helpfulness of our team means a great deal to us. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.

October 14, 2025

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Arman always takes the best care of me. He and Victor are the reason I buy from Crest now and not Sewell anymore. More

by Maxxhf
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Arman

Oct 17, 2025

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that you receive exceptional care every time you visit us. It means so much to know that our team members have made such a positive impact on your experience that you chose to make us your preferred dealership. Your loyalty and trust in our service truly matter to us, and we look forward to continuing to provide you with the outstanding care you deserve for many years to come.

October 08, 2025

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We had a wonderful experience dealing with Felix. He was timely, responsive and respectful in helping us find a car with all of our wants and needs in mind. We will definitely do business with he and More

by tcooper80
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Caleb Brosin

Oct 13, 2025

Crest Cadillac responded

We are overjoyed to hear about your wonderful experience with our team. It's fantastic to know that you received timely and responsive service while finding a vehicle that met all your specific wants and needs. We truly value customers like you who appreciate respectful and attentive service. Your kind words mean so much to us, and we look forward to serving you again in the future.

October 01, 2025

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Employee Rating

Amazing customer service, from the inquiry phone call to the video of the vehicle, meeting Dean and walking out with my BIRTHDAY GIFT!!! Everyone I came in contact with getting my deal completed was AMAZING More

by Tranesedavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maritza Manzano, Dean

Oct 01, 2025

Crest Cadillac responded

We are thrilled to hear about your wonderful experience with us! Your excitement about receiving your birthday gift through our dealership truly brings us joy. We're delighted that our team provided exceptional service from your initial phone call through the vehicle video presentation and your final meeting. It's fantastic to know that everyone you worked with during the process made such a positive impression. Your enthusiasm and strong recommendation mean the world to us at Crest Cadillac. We hope you absolutely love your new vehicle and that it makes your birthday celebration even more special!

September 25, 2025

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Employee Rating

I was impressed of the time to order a new engine and have it installed within a week time More

by AARON.R2010
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 25, 2025

Crest Cadillac responded

Thanks for sharing about your experience with Crest Cadillac. We appreciate your business and hope to see you again soon!

September 23, 2025

Dealership Rating
Employee Rating

Great experience start to finish. Looking forward to continued and future business with this dealership. More

by MONARCHS0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 24, 2025

Crest Cadillac responded

We are grateful for your wonderful feedback about your experience with us. It means so much to know that every step of your journey met your expectations. Your satisfaction is what drives us to maintain our high standards of service. We truly appreciate your trust in us and look forward to serving you again in the future. Thank you for choosing Crest Cadillac for your automotive needs.

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