Ferdy Franco

The service experience was great as the car was checked in for scheduled service, the moment I arrived at the dealer in for scheduled service, the moment I arrived at the dealer More

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Always a pleasure dealing with Ferdy at Herb Chambers Infiniti. Techs are knowledgeable and customer service is among the best. Infiniti. Techs are knowledgeable and customer service is among the best. More

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Customer Service is the best. Ferdy takes detailed care in taking care of everything. Takes great personal care Ferdy takes detailed care in taking care of everything. Takes great personal care More

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It would be really nice customer service if you applied the coupons online directly to my bill instead of me having to request this be done. Also, the snack selection used to be really good. Please bring the coupons online directly to my bill instead of me having to request this be done. Also, the snack selection used to be really good. Please bring those back. It is very disappointing especially when you’re sitting there for two hours. Waiting for an oil change. More

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Great communication, timely turnaround and expected results, with a loaner throughout. Couldn’t ask for more! Thank you! results, with a loaner throughout. Couldn’t ask for more! Thank you! More

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Most people stay away from their dealer for service out of fears of being overcharged. Not the case with Herb Chambers. Only the work needed and you get to pre approve. of fears of being overcharged. Not the case with Herb Chambers. Only the work needed and you get to pre approve. More

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Sami was professional and very knowledgeable about the SUV. He was honest and laid out the various steps to complete the purchase transaction. Process went smooth because of Sami and Kevin.. SUV. He was honest and laid out the various steps to complete the purchase transaction. Process went smooth because of Sami and Kevin.. More

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Effective and efficient service, coupled with good communication and follow up. Would definitely recommend to others. communication and follow up. Would definitely recommend to others. More

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Terrible experience, service department seems disconnected for everyone else. No updates, wouldn’t recommend ever. disconnected for everyone else. No updates, wouldn’t recommend ever. More

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Everything about the visit was easy and simple! Ferdy and Matt really do a good job with the service department here at HC Infiniti! Ferdy and Matt really do a good job with the service department here at HC Infiniti! More

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