Ferdy Franco
Ferdy Franco at Herb Chambers INFINITI of Westborough

Ferdy Franco

Service writer

Herb Chambers INFINITI of Westborough

312 Turnpike Rd
Westborough, MA 01581

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4.9
192 Reviews
4.9

192 Reviews

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192 Reviews of Ferdy Franco

July 05, 2025

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Employee Rating

Great, quick service. Freddy was great. Very thoughtful and helpful!! My car was ultimately not serviced there as to unimportant issues, but all the same they are great! More

by Cirellidonna
Service Price Transparency
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Recommend Dealer
Yes

July 04, 2025

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Ferdy Franco is the best Infiniti advisor I had in 25 years with Infiniti. He provides excellent customer care and he has great knowledge of the products More

by spark2924
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Recommend Dealer
Yes

Other Employees Tagged: Matt Demers

Jul 04, 2025

Herb Chambers INFINITI of Westborough responded

Hi Park! We are thrilled to hear that you can depend on Ferdy for knowledgeable and attentive assistance! Hern Chambers INFINITI of Westborough is grateful for your loyal business, and we look forward to your next visit.

July 04, 2025

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Excellent service department. Ferdy Franco is the best Infiniti advisor I met in my 25 years with Infiniti More

by spark2924
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Demers

Jul 04, 2025

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience working with Ferdy and the team! We appreciate your business and we look forward to seeing you next time at Herb Chambers INFINITI of Westborough. Have a great day!

July 03, 2025

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Always tremendous customer service. Ferdy always makes sure that the customer is satisfied. It's my Infiniti dealer of choice. More

by Gregory
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Recommend Dealer
Yes
Jul 04, 2025

Herb Chambers INFINITI of Westborough responded

Your confidence in our team means a lot, Gregory! Thank you for your continued business. We look forward to welcoming you back to Herb Chambers INFINITI of Westborough next time! Safe travels!

June 26, 2025

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I always have great service and prompt help at this dealership each time I visit More

by Sarah.tomkins
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Recommend Dealer
Yes

Other Employees Tagged: Matt Demers, Courtney Blasco

Jun 27, 2025

Herb Chambers INFINITI of Westborough responded

Sarah, thank you for being a Herb Chambers INFINITI of Westborough customer! We appreciate you trusting us with your service needs and look forward to seeing you next time!

June 22, 2025

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Ferdy was my service advisor and was very professional and accommodating. Very easy experience. Thanks More

by Jim Burns
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Recommend Dealer
Yes
Jun 23, 2025

Herb Chambers INFINITI of Westborough responded

Jim, we're delighted to hear that Ferdy provided you with a professional and accommodating experience at Herb Chambers INFINITI of Westborough. Thanks for sharing your feedback!

June 22, 2025

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Excellent service provided to a new customer who was passing through the greater Boston area More

by Tmullin109
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Recommend Dealer
Yes
Jun 23, 2025

Herb Chambers INFINITI of Westborough responded

All of us at Herb Chambers INFINITI of Westborough are happy to see this wonderful feedback! Thank you!

June 16, 2025

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Ferdy was the Service Representative I worked with for my daughters 2019 QX 50. He was great, kept me informed throughout the repair. I appreciated his transparency during the process as the repair took mult More

by ERamsdell
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Recommend Dealer
Yes
Jun 17, 2025

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Ferdy provided you with excellent service at Herb Chambers INFINITI of Westborough. Keeping our customers informed is a top priority for us, and it's great to know it made your experience smoother. Thank you for the recommendation!

June 14, 2025

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Great service! ! On time didn’t wait long not wait long best of all oil changed tire rotation and car washed vacuumed. The car looks so good and runs very smoothly. More

by Edb921305
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Recommend Dealer
Yes
Jun 16, 2025

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that you had a great experience with our service team at Herb Chambers INFINITI of Westborough! It's wonderful knowing your car is running smoothly and looking sharp. We appreciate the feedback and look forward to serving you again in the future!

June 13, 2025

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Employee Rating

Everything was nice, very friendly personal, very fast, explained everything about my service issue Big thanks to Infinity of Westborough More

by Oleg K
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Recommend Dealer
Yes
Jun 16, 2025

Herb Chambers INFINITI of Westborough responded

Oleg, we're delighted to hear that our team at Herb Chambers INFINITI of Westborough provided you with friendly and efficient service. Thank you for your kind words!

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