Fernando Avila | Page 6

Great customer service for both sales and service! We recently purchased a Subaru Outback from Stohlman Subaru. We purchased the car at their former location in Herndon and just completed our first ser We recently purchased a Subaru Outback from Stohlman Subaru. We purchased the car at their former location in Herndon and just completed our first service visit for the 3,000 mile oil service and their new facility in Sterling. The new facility is fabulous! One common factor that we experienced in both locations was outstanding customer service. They could not have improved the way they dealt with us in either sales or service. More

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Easy in, easy out! Best car buying experience ever! Fernando and the Stohlman team made buying a car not suck! From the initial call in response to my inquiry, to the pa Best car buying experience ever! Fernando and the Stohlman team made buying a car not suck! From the initial call in response to my inquiry, to the paperwork and the driving off in my new Crosstrek, every step was simple. More

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Fernando and the team were fantastic. Fernando Avila and the team at Stohlman offered a hassle-free car buying experience. From the minute he responded to an email request for more informa Fernando Avila and the team at Stohlman offered a hassle-free car buying experience. From the minute he responded to an email request for more information, to meeting him in person in the showroom, and even until today, he has shown genuine interest, care, professionalism, and patience with me and helped me to get the most out of my new Subaru. More

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Best car purchasing experience! Never gave Subaru a thought and considered it a "outdoorsy" brand but after seeing reviews for the Forrester decided to give it a try.Big selling poin Never gave Subaru a thought and considered it a "outdoorsy" brand but after seeing reviews for the Forrester decided to give it a try.Big selling point, panoramic sunroof and big windows (something many vehicles no longer have). The car was everything I needed in a car that I wasn't in the market for: good mileage, amazing drive, fast pickup that would let me zip through traffic and great safety features. I met with Fernando Avila who was so not just trying to sell me a car. As a subaru owner himself, he had great recommendations of features to consider. He was quick to return my calls/texts/emails and was flexible with my busy schedule. He was able to quickly locate a car with the features I wanted, made the actual purchase run smooth, took extra time to walk me through how all the different features work and even helped schedule an accessory installation and first oil change. In all the cars I have purchased, he was by far the best. He is a true Asset to Stohlman Subaru of Herndon and I would highly recommend him! As far as the dealership itself, it has a homey feel to it where you almost feel like you're at home. The service folks are super friendly. I can More

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Good Car Buying Experience! I recently purchases a '14 Impreza Sport Limited from Stohlman's and had the good fortune to have Fernando Avila to work with. The sales process was I recently purchases a '14 Impreza Sport Limited from Stohlman's and had the good fortune to have Fernando Avila to work with. The sales process was smooth, despite our taking 4 months to finalize our decision. Fernando was patient and informative the whole time. The sales transaction was very smooth, and Fernando even helped me to get the new car home. More

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Excellent Car Buying Experience I just bought a Subaru Forester 2015 from Fernando Avila, and I'm really satisfied. The transaction went smooth and he offered excellent customer serv I just bought a Subaru Forester 2015 from Fernando Avila, and I'm really satisfied. The transaction went smooth and he offered excellent customer service. I highly recommend you see this dealership! More

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I love this Dealership! I have had my 2011 Outback serviced at Stohlman's in Herndon twice and both times was treated fairly and kindly. I plan on going back for service sin I have had my 2011 Outback serviced at Stohlman's in Herndon twice and both times was treated fairly and kindly. I plan on going back for service since they are so knowledgeable and helpful. This past weekend, I bought a used car ('04 Sonata) from Stohlman's and couldn't be more happy. The car I bought is great and I got if for a fair price. I was helped by Fernando Avila and he took great care of my family and our needs. He was a pleasure to do business with and I am happy that Stohlman had the car I needed at the time I needed it. Thanks Fernando and thanks Stohlman's!!! More

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From the minute we stepped into the showroom we were greeted in a warm and sincere manner from Fernando. Fernando showed us a variety of Subaru's with a thorough knowledge of each vehicle, answered all greeted in a warm and sincere manner from Fernando. Fernando showed us a variety of Subaru's with a thorough knowledge of each vehicle, answered all of our questions, and made us feel comfortable with his easy going manner. He also took us around the lot to look a variety of models, took us on test drives, helped us find the right car for us, and seamlessly worked with his business managers Hesham and Michael who both showed an impressive customer service manner and worked with us to finance our two new vehicles. I have never had such a pleasant and positive experience in purchasing a vehicle. We felt so strongly about the staff at Stohlman, that we returned two weeks later and purchased a second Subaru! I would and have recommended this dealership to friends and co-workers. More

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