119 Reviews
Write a Review119 Reviews of Fernando Diaz
July 23, 2018
Regular Car Check Up I brought my car in for normal maintenance and I needed to have loaner auto due to appointments. The dealership accommodated me on the loaner auto. M I brought my car in for normal maintenance and I needed to have loaner auto due to appointments. The dealership accommodated me on the loaner auto. My auto required the typical oil changes and when the car was returned to me, it was cleaned inside and out. Also the staff was proficient and courteous during the visit. Highly recommend anyone looking to purchase car / service car to seriously consider the dealership. More
July 23, 2018
Smooth, flexible, and effective I found myself needing to get 3 cars serviced in the same week. Fernando addressed all our priorities and respected our financial and logistical const I found myself needing to get 3 cars serviced in the same week. Fernando addressed all our priorities and respected our financial and logistical constraints. More
July 22, 2018
Car service The staff was very friendly He came out to keep me posted on the service required. The waiting area was clean. I will come back for service The staff was very friendly He came out to keep me posted on the service required. The waiting area was clean. I will come back for service More
Other Employees Tagged: Anthony Chirico , Brandon Dailey
July 20, 2018
Car was repaired Service dept stated my car would take about an hour to fix. I was suprised to see that they were on time as most car places greatly underestimate this Service dept stated my car would take about an hour to fix. I was suprised to see that they were on time as most car places greatly underestimate this. More
Other Employees Tagged: Anthony Chirico , Brandon Dailey
July 19, 2018
Total satisfaction This is the best place to get your car service. I am being having services at Infiniti of Norwood for 5 years now. To be honest this place is getting This is the best place to get your car service. I am being having services at Infiniti of Norwood for 5 years now. To be honest this place is getting better and better everyday. I like the guys!! they are professional and respectful. I will not go somewhere else. Mispa More
Other Employees Tagged: Michael Sweeney , Nigel Desilva, Ken Hubbell
July 18, 2018
AC system Fernando provided an excellent costumer service. I was constantly updated on the work that they were performing. Also they gave me a new car to use Fernando provided an excellent costumer service. I was constantly updated on the work that they were performing. Also they gave me a new car to use while my car was at the garage at no cost which I really appreciated. More
July 17, 2018
Amazing and Great The service was amazing. Fernando Diaz was great, amazing and helpful. Very professional and direct and his information was very helpful. I would rec The service was amazing. Fernando Diaz was great, amazing and helpful. Very professional and direct and his information was very helpful. I would recommend Infiniti Norwood to all of my friends More
July 16, 2018
Best customer service! Just bought a used vehicle that I needed serviced. Nigile was very thorough in explaining my warraanty and the wait time. Fernando was very pleasant. Just bought a used vehicle that I needed serviced. Nigile was very thorough in explaining my warraanty and the wait time. Fernando was very pleasant. Showed me what was wrong with my vehicle. Which I appreciated. This is my second Infiniti and this is my preferred dealership. Best customer service. Everyone is extremely pleasant. Very satisfied customer! More
July 13, 2018
Excellent Im beyond thankful for Fernando Díaz and Nigel Desilva always taking an extra time to explain me everything. I’ve been having services with y’all fo Im beyond thankful for Fernando Díaz and Nigel Desilva always taking an extra time to explain me everything. I’ve been having services with y’all for over 3 years now and I’d definitely recommend to everyone. Thanks once again. More
Other Employees Tagged: Nigel Desilva
July 12, 2018
Live an hour away and always make a point to come to the dealership even for simple oil and tire rotation. Professional and polite service , would recommend to anyone dealership even for simple oil and tire rotation. Professional and polite service , would recommend to anyone More
Other Employees Tagged: Jon Mcgaw, Anthony Chirico , Brandon Dailey

