Fernando Dosamantes | Page 4

I had a great experience with the team who serviced my Genesis! They were professional, friendly, and made everything super easy from start to finish. I really appreciate their attention to detail and the Genesis! They were professional, friendly, and made everything super easy from start to finish. I really appreciate their attention to detail and the care they put into their work. Highly recommend this dealership for anyone who wants top-quality service and honest, professional people! 🚗✨ More

by DIANADISHA30 Verified Customer Verified Customer

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Awesome service and the sales guy Shawn listened to my issue and got the right people to help me issue and got the right people to help me More

by jimtbaum Verified Customer Verified Customer

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Very attentive professional and great follow through. Love the car. Always friendly and helpful have recommended this dealership to many people! Love the car. Always friendly and helpful have recommended this dealership to many people! More

by byaledesigns@gmail.com Verified Customer Verified Customer

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I trusted this dealership to handle the payoff of my previous loan. They failed to do so on time, and that failure cost me money. I stepped up and made an extra payment to protect my credit, only to be previous loan. They failed to do so on time, and that failure cost me money. I stepped up and made an extra payment to protect my credit, only to be charged interest for their delay. This isn’t just frustrating—it’s unjust. I am not just dealing with a financial inconvenience; i am dealing with a breach of trust. And now, I am being asked to absorb the consequences of someone else’s mistake. Let’s name it clearly: I did everything right. They didn’t. And now I am being penalized. More

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Fernando Dosamantes was my Product Specialist. The dealership made my entire purchase of my GV60 super simple and easy to process. Lots of info The dealership made my entire purchase of my GV60 super simple and easy to process. Lots of info More

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Joey was great to work with, Fernando was nice but spent very little time explaining the car. My wife called and left several messages for him to get a little more instruction on the car and her calls were very little time explaining the car. My wife called and left several messages for him to get a little more instruction on the car and her calls were not returned, At delivery the car dirty inside and out, they sent the car to Hyundai to buff the hood but there was still overspray or polishing compound all over. The windows and dash were not cleaned at delivery. Not the type of prep i expected especially at this prices point, More

by rchafetz Verified Customer Verified Customer

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The service department is very friendly and efficient and got me in and out with my needs. got me in and out with my needs. More

by Voodoo1Actual Verified Customer Verified Customer

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Service was great from start to finish. Scheduling was easy, a loaner was provided as requested, and the service tech did a great job keeping me informed of the progress and updates about t Scheduling was easy, a loaner was provided as requested, and the service tech did a great job keeping me informed of the progress and updates about the service completed. The service was completed on-time and my car was cleaned when I picked it up. I could not have been more pleased with the process. More

by pkelley5 Verified Customer Verified Customer

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Prompt, professional, courteous, caring, vary knowledgeable in and would definitely recommend Highland Park Genesis to any and everyone knowledgeable in and would definitely recommend Highland Park Genesis to any and everyone More

by FBANKS995 Verified Customer Verified Customer

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I’ve purchased three vehicles from Genesis of Highland Park and regularly visit for service. In my experience, this is by far the finest dealership I’ve ever encountered. From the serene Zen garden to the Park and regularly visit for service. In my experience, this is by far the finest dealership I’ve ever encountered. From the serene Zen garden to the elegant Cloud Room for guests, every detail reflects a level of luxury and hospitality that sets it apart More

by ronnieleecarden Verified Customer Verified Customer

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