Fernando Lerma | Page 2

Very professional and was very helpful answering my questions.The attendants outside are very nice despite being out in the 100 degree heat. questions.The attendants outside are very nice despite being out in the 100 degree heat. More

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I took my Chrysler Van to Toyota of Cedar Park. We own a Toyota and comparing the customer service at both dealers, Toyota clearly exceeds our expectations and they provide great Customer Service. We own a Toyota and comparing the customer service at both dealers, Toyota clearly exceeds our expectations and they provide great Customer Service. Lincoln L. has been helping us during our last two visits, he has been very courteous, and professional, the service area also provided an accurate video with great explanations of what was going on. They went beyond expectations in everything to provide the best experience I have had! They repair my vehicle very fast and delivered to me with the annual State inspection done too! My van is running smoothly and in great shape! I will continue taking my cars to them! More

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The team was very professional to deal with and provided great service to me! Thank you! great service to me! Thank you! More

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my wait was a little longer but not bad for a busy dealership a ok dealership a ok More

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Very efficient and thorough and took time to explain their findings that my car had. their findings that my car had. More

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This is a beautiful facility which is very comfortable for the patron. The service is amazing and efficient. I will go back to the service department again and I usually avoid dealerships. for the patron. The service is amazing and efficient. I will go back to the service department again and I usually avoid dealerships. More

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Always a great service experience. Fernando Lerma has been our service rep the last two visits. He’s very friendly and professional and we look forward to working with him. We like the Fernando Lerma has been our service rep the last two visits. He’s very friendly and professional and we look forward to working with him. We like the video and detailed report we receive on the condition of our car. When I go without my husband, I am treated with the same respect - I never feel “ talked down to”. (I know as much about our car as my husband, so thank you for that!) Very comfortable waiting area - don’t especially care that the huge tv screen comes alive every so often with a loud commercial about the dealership, otherwise it’s off. Mr Lerma offered to schedule our next appointment which was nice. Thank you! More

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Always courteous and clear about the service. We service both our Toyotas at the Cedar Park dealership. We service both our Toyotas at the Cedar Park dealership. More

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Fernando was very helpfully explained everything in detail and was very professional. Excellent Service every time! detail and was very professional. Excellent Service every time! More

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I received rapid service delivered by friendly and helpful people. The communication regarding the work to be performed was timely and outstanding in its clarity and detail. helpful people. The communication regarding the work to be performed was timely and outstanding in its clarity and detail. More

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