Fernando Lerma
Fernando Lerma at Toyota of Cedar Park
Refer Me

Fernando Lerma | Page 3

Service Advisor

Toyota of Cedar Park

5600 183A
Cedar Park, TX 78641

Contact Me
4.6
30 Reviews
4.6

30 Reviews

Write a Review

30 Reviews of Fernando Lerma

February 17, 2022

Dealership Rating
Employee Rating

Clean dealership. Free coffee and the man who welcomed me was phenomenal and courteous. Actual service advisor was ok. Loved the video showing you what was being done More

by rascony1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2022

Toyota of Cedar Park responded

Thank you for the feedback! We hope to see you next time!

January 29, 2022

Dealership Rating
Employee Rating

Always great service! They always send an intake video and then make time to explain findings. They never pressure to perform services that aren't required or that can be deferred More

by Nicib1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 29, 2022

Toyota of Cedar Park responded

Awesome! Thank you for taking the time to leave us a review! We hope to see you again soon!

December 17, 2021

Dealership Rating
Employee Rating

I had another wonderful experience at Toyota of Cedar Park. The best customer service and Fernando was awesome! More

by sweettart1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 18, 2021

Toyota of Cedar Park responded

Thank you for your kind words! We will be sure to pass the compliments along to Fernando. See you at your next service appointment!

October 26, 2021

Dealership Rating
Employee Rating

From the time I made the appointment to after my vehicle was serviced, Toyota's customer service kept me appraised every step of the way. I'm happy with their service. More

by gslonsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 26, 2021

Toyota of Cedar Park responded

Awesome! Thank you for the lovely review. See you at your next service.

October 07, 2021

Dealership Rating
Employee Rating

Dropped off the night before and picked up the next day. Great communication with service advisor Fernando. More

by Terrygpurdy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2021

Toyota of Cedar Park responded

Thank you for the 5-stars, Terry! We will be sure to pass on the kudos to Fernando. Take care.

August 30, 2021

Dealership Rating
Employee Rating

They let me drop by without an appointment to see why my windshield washer pump wasn’t working. They determined the pump was non-functioning and were able to replace it a couple of days later. Fernando ma More

by Diane P.H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike, in Service, helped me with the original diagnosis. Very helpful and nice!

Aug 30, 2021

Diane P.H. responded

Thank you for your help!

Aug 31, 2021

Toyota of Cedar Park responded

Diane, thank you for the amazing 5-star rating! We are happy to hear you enjoyed your visit to our service department! Come back and see us soon!

July 19, 2021

Dealership Rating
Employee Rating

I had a wonderful experience at Toyota Cedar Park to service my Lexus. Everyone was professional, kind and very thorough. My car is running very smoothly now. Big kudos to Fernando for taking very good More

by Lynndeesmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 19, 2021

Toyota of Cedar Park responded

Glad to hear that your experience at our Service Center was second-to-none, Lynndee! Thanks for allowing us the chance to earn your business - we'll be sure to relay all your kudos to Fernando . Come back and see us soon!

July 07, 2021

Dealership Rating
Employee Rating

Excellent service , friendly and well educated staff , very cordial and helpful. Speedy service and very comfortable accommodations while waiting for car to be serviced. Very satisfied customer!! More

by tondianatx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 08, 2021

Toyota of Cedar Park responded

Sounds like we hit the mark! Thanks for the kudos! I will be sure to share your kind words with our service team! We hope to see you back for your future service needs. All the best!

June 23, 2021

Dealership Rating
Employee Rating

Service dept is top notch! I was impressed and pleased More

by Monica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Ramirez

Jun 24, 2021

Toyota of Cedar Park responded

Happy to be of service, Monica! See you next time!

June 14, 2021

Dealership Rating
Employee Rating

Nice clean and superb waiting area. Friendly and helpful attendents who keep you informed. Easy to make an appointment online and opened on Saturdays. Good location. More

by lilrabbitlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 15, 2021

Toyota of Cedar Park responded

Thank you so much for the lovely review. We are happy to hear your experience in our Service Center was a good one! See you next time!

3

Dealership Inventory (995 Vehicles)

new 2024 Toyota Corolla Cross Hybrid car, priced at $35,975
2024 Toyota Corolla Cross Hybrid
new
Jet Black exterior
CVT
All-wheel Drive
used 2020 Land Rover Range Rover car, priced at $67,499
2020 Land Rover Range Rover
used
Santorini Black exterior
Automatic
Four-wheel Drive
used 2022 Toyota RAV4 Hybrid car, priced at $31,772
2022 Toyota RAV4 Hybrid
used
Midnight Black Metallic exterior
CVT
All-wheel Drive
new 2024 Toyota Tundra car, priced at $59,916
2024 Toyota Tundra
new
Midnight Black exterior
Automatic
Four-wheel Drive
new 2024 Toyota Sequoia car, priced at $76,618
2024 Toyota Sequoia
new
Red exterior
Automatic
Four-wheel Drive
new 2024 Toyota Camry car, priced at $29,627
2024 Toyota Camry
new
Midnight Black exterior
Automatic
Front-wheel Drive