30 Reviews
Write a Review30 Reviews of Fernando Lerma
February 17, 2022
Clean dealership. Free coffee and the man who welcomed me was phenomenal and courteous. Actual service advisor was ok. Loved the video showing you what was being done Free coffee and the man who welcomed me was phenomenal and courteous. Actual service advisor was ok. Loved the video showing you what was being done on your car More
January 29, 2022
Always great service! They always send an intake video and then make time to explain findings. They never pressure to perform services that aren't required or that can be deferred and then make time to explain findings. They never pressure to perform services that aren't required or that can be deferred More
October 26, 2021
From the time I made the appointment to after my vehicle was serviced, Toyota's customer service kept me appraised every step of the way. I'm happy with their service. was serviced, Toyota's customer service kept me appraised every step of the way. I'm happy with their service. More
August 30, 2021
They let me drop by without an appointment to see why my windshield washer pump wasn’t working. They determined the pump was non-functioning and were able to replace it a couple of days later. Fernando ma windshield washer pump wasn’t working. They determined the pump was non-functioning and were able to replace it a couple of days later. Fernando made sure to check my extended warranty coverage and apply it. I got some maintenance servicing done while there. Bam. Done! Friendly, professional, and fair! More
Other Employees Tagged: Mike, in Service, helped me with the original diagnosis. Very helpful and nice!
July 19, 2021
I had a wonderful experience at Toyota Cedar Park to service my Lexus. Everyone was professional, kind and very thorough. My car is running very smoothly now. Big kudos to Fernando for taking very good service my Lexus. Everyone was professional, kind and very thorough. My car is running very smoothly now. Big kudos to Fernando for taking very good care of me as a customer. His communication with me was excellent. More
July 07, 2021
Excellent service , friendly and well educated staff , very cordial and helpful. Speedy service and very comfortable accommodations while waiting for car to be serviced. Very satisfied customer!! very cordial and helpful. Speedy service and very comfortable accommodations while waiting for car to be serviced. Very satisfied customer!! More
June 14, 2021
Nice clean and superb waiting area. Friendly and helpful attendents who keep you informed. Easy to make an appointment online and opened on Saturdays. Good location. attendents who keep you informed. Easy to make an appointment online and opened on Saturdays. Good location. More