Fernando Lozano

Sales service was great, the only draw back was waiting for Lexus to release from fleet status for 9 days. Could not program or try out app until it was released. for Lexus to release from fleet status for 9 days. Could not program or try out app until it was released. More

by llopez_kw Verified Customer Verified Customer

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Fernando was patient and informative. he made the car buying experience, easy and even pleasant he made the car buying experience, easy and even pleasant More

by hdoris2 Verified Customer Verified Customer

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I originally had a bad experience but came back for another salesman and had a better experience another salesman and had a better experience More

by shonda1997 Verified Customer Verified Customer

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Fernando was the best sales associate I’ve ever had . He’s definitely 10/10 He’s definitely 10/10 More

by aliyahbbb Verified Customer Verified Customer

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Fernando was responsive and stayed true to his word every step of the way. I had issues with my old title and he saved the car for me! Not high Pressure sale but i told him what i was looking for and he fo step of the way. I had issues with my old title and he saved the car for me! Not high Pressure sale but i told him what i was looking for and he found it fast. More

by RAYBURNJ4 Verified Customer Verified Customer

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It was a great experience with Fernando, I will definitely buy another car from him and this dealership. definitely buy another car from him and this dealership. More

by gollo78 Verified Customer Verified Customer

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He was very professional and helped us out a lot and would recommend, thank you. would recommend, thank you. More

by shazia.hammad Verified Customer Verified Customer

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The finance person, Dominic Thornton, assigned to my purchase needs coaching in talking to customers. After talking to him 2 times I was ready to not buy the vehicle. His attitude and demeanor is not me purchase needs coaching in talking to customers. After talking to him 2 times I was ready to not buy the vehicle. His attitude and demeanor is not meant for public interaction. I can be more specific if needed. Fernando Lozano, on the other hand, is who restored my faith that I was an important customer and that my satisfaction mattered. Lexus can thank him for changing my mind. I would definitely like to purchase another vehicle from Fernando in the foreseeable future. More

by ototo08 Verified Customer Verified Customer

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Finance was not that great. I was approve by a bank and I sing the loan with that bank. However, I received a letter from a different bank that the one I singed with. Now I’m st I was approve by a bank and I sing the loan with that bank. However, I received a letter from a different bank that the one I singed with. Now I’m struggling to pay bill. More

by miguelcg7 Verified Customer Verified Customer

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He was friendly and explain the process to buy the car and answer all my questions about it and answer all my questions about it More

by anaco40 Verified Customer Verified Customer

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