Fernando Santiago | Page 17
Sales & Leasing Consultant
Ciocca Subaru of Allentown
4611 Hamilton Blvd
Allentown, PA 18103
Im originally from Brooklyn New York I have Been in management most of my career I moved to Pennsylvania and decided to go into the car industry I love my job and enjoy helping people and making their car shoping a wonderful and painless buying experience
Read moreDealership Experience
9 yrs, 1 mo
Industry Experience
15 yrs, 4 mos
Languages Spoken
English
Spanish
203 Reviews
Write a Review203 Reviews of Fernando Santiago
April 28, 2018
Great used car buying experience Recently bought a used Subaru here, they were friendly, knowledgeable, and accommodating even when we ran in to some delays as I had to exchange my ou Recently bought a used Subaru here, they were friendly, knowledgeable, and accommodating even when we ran in to some delays as I had to exchange my out-of-state drivers license. Great experience, would recommend ? More
Other Employees Tagged: Luke Freitas , Cheryl Metts, Marissa Rodriguez
April 23, 2018
I got the perfect car! It was such a great experience. Mr. Santiago took the time to help me pick the perfect car for myself. He was patient and diligent. It was such a great experience. Mr. Santiago took the time to help me pick the perfect car for myself. He was patient and diligent. More
April 17, 2018
Used Car Purchase Smooth and Easy We were in need of a used car. Our 2009 Forester had been crashed beyond repair. After an internet search I visited Ciocca Subaru's Used Car Outlet " We were in need of a used car. Our 2009 Forester had been crashed beyond repair. After an internet search I visited Ciocca Subaru's Used Car Outlet "Bargain Corral".There I met Fernando Santiago who was helpful and easy to work with. No pressure, just take your time, make up your own mind. Working with Fernando was a pleasant experience and I have only good things to say about my used car purchase at Ciocca Subaru. We chose a 2008 Impreza. The next time we look for a used car I will call Fernando Santiago. Thomas Aravich More
Other Employees Tagged: John Antigua
April 05, 2018
Thank you Ciocca Subaru! A five star review does not do this dealership justice! I can’t even begin to explain how thankful I am for having the salesperson I had. Fernando was A five star review does not do this dealership justice! I can’t even begin to explain how thankful I am for having the salesperson I had. Fernando was great. He is personable, and just “gets it”. I ran into an issue while there and needless to say Fernando did everything to keep me calm and help me through the process. Dealing with him was like dealing with a friend.Not only did I leave with the car I had my heart set on, Everyone in this dealership was friendly and attentive. As I waited I had a few different associates ask to make sure I was okay and if I needed anything. I had a wonderful first time buyer experience, THANK YOU! More
April 02, 2018
First Car I recently bought my first car at Ciocca. I went in with a car in mind and Fernando made sure we knew everything about it. John also made the financia I recently bought my first car at Ciocca. I went in with a car in mind and Fernando made sure we knew everything about it. John also made the financial process simple and easy to understand. Overall, this is a very good dealership and would recommend them to anyone. More
Other Employees Tagged: John Antigua
April 02, 2018
Excellent Experience The entire staff was professional, quick to respond, and open to all levels of communication. I would recommend this dealership to anyone in the marke The entire staff was professional, quick to respond, and open to all levels of communication. I would recommend this dealership to anyone in the market for a new, or used, automobile. More
Other Employees Tagged: Rene Breslin, Shelby Krasausky, Cheryl Metts
April 01, 2018
2011 Hyundai I sent my daughter to Ciocca Subaru to test drive a 2011 Hyundai Sonata they had used, this is where she met Fernando. He was very honest and helpful I sent my daughter to Ciocca Subaru to test drive a 2011 Hyundai Sonata they had used, this is where she met Fernando. He was very honest and helpful to us and he worked with the managers to make sure I got the best deal. I was helped by a finance employee named Luke who was OUTSTANDING as well, not only did he make the process so easy and fast but enjoyable at the same time as he kept my daughter and I laughing the whole time! I walked out the next day with a new car very happy to save on mileage with my lease. I definitely reccommend Fernando at Ciocca Subaru and we will be returning for our next vehicle! More
Other Employees Tagged: Luke Freitas , Shelby Krasausky
March 28, 2018
Customer Services at its very best- Fernando and John From the moment we entered this establishment we knew it was going to be an enjoyable experience. It is not a hectic or cramped place. The employees From the moment we entered this establishment we knew it was going to be an enjoyable experience. It is not a hectic or cramped place. The employees we dealt with were all courteous, pleasant and knowledgeable. The gentleman that was instrumental in having me find the car that checked off every item on my wishlist was Fernando Santiago Jr. He also escorted us around to each department and introduced his fellow employees and explained how they would assist us, in the future. When it was time to do the paperwork to close the deal, John Antigua was pleasant and yet professional in the way he explained and handled every stage. More
Other Employees Tagged: John Antigua
March 27, 2018
Extremely accommodating. Ciocca is the first place in many years that, made feel they had my best interest in mind. Refreshing to know there are people that still care about y Ciocca is the first place in many years that, made feel they had my best interest in mind. Refreshing to know there are people that still care about you. Outstanding dealership with great people. More
Other Employees Tagged: Gregg Ciocca Jr, Gerry Diaz, Samantha Lawrence, Jimmy Ofori, Marissa Rodriguez
March 26, 2018
Fernando Santiago is amazing He is a really amazing person. He was attentive to guide us all the time. Since we arrived and we left his company. He gave important and clear infor He is a really amazing person. He was attentive to guide us all the time. Since we arrived and we left his company. He gave important and clear information about the car that we bought and the service of Dealer. He understood our need to buy a car. He is a person very committed to his work. He was waiting for us to understand all the information, including financial information. Fernando, we appreciate your honesty. Thank you so much for your help. God bless you. You are an example of Latin pride. Él es una persona realmente increíble. Estuvo atento para guiarnos todo el tiempo. Desde que llegamos y dejamos su empresa. Dio información importante y clara sobre el automóvil que compramos y el servicio del concesionario. Comprendió nuestra necesidad de comprar un coche. Él es una persona muy comprometida con su trabajo. Él estaba pendiente que nosotros comprendieramos toda la información, incluida la financiera. Fernando, apreciamos tu honestidad. Muchas gracias por su ayuda. Dios lo bendiga. Es un ejemplo de orgullo latino. Ximena Cabrera y Manuel Ríos. More

