Fernando Santiago | Page 16
Sales & Leasing Consultant
Ciocca Subaru of Allentown
4611 Hamilton Blvd
Allentown, PA 18103
Im originally from Brooklyn New York I have Been in management most of my career I moved to Pennsylvania and decided to go into the car industry I love my job and enjoy helping people and making their car shoping a wonderful and painless buying experience
Read moreDealership Experience
9 yrs, 1 mo
Industry Experience
15 yrs, 4 mos
Languages Spoken
English
Spanish
203 Reviews
Write a Review203 Reviews of Fernando Santiago
June 14, 2018
Overall great experience Felt we got a great price, process was smoother, not too much waiting around. Car could have been cleaned up better - we were able to get spots on Felt we got a great price, process was smoother, not too much waiting around. Car could have been cleaned up better - we were able to get spots on seats out. More
Other Employees Tagged: Don't remember new Finance guy but he was also great
June 07, 2018
Great Overall great experience. Got the car I wanted for the price I could afford. Thank you to Fernando and everyone else. I definitely recommend Ciocca S Overall great experience. Got the car I wanted for the price I could afford. Thank you to Fernando and everyone else. I definitely recommend Ciocca Subaru. More
Other Employees Tagged: Mohammad Masud , Gregg Ciocca Jr, Samantha King
May 31, 2018
Ciocca the best Mr. Ciocca, You have an excelent team. I bough a 2005 subaru and they treat like if I am buying a new car. Specially Fernando who treat us as VIP Go Mr. Ciocca, You have an excelent team. I bough a 2005 subaru and they treat like if I am buying a new car. Specially Fernando who treat us as VIP God bless!!!🌞👌 More
Other Employees Tagged: Luke Freitas
May 29, 2018
Best experience with the sale Fernando was very courteous and took us through all our concerns. He was wonderful to work with and would recommend him to anyone again. Explained ev Fernando was very courteous and took us through all our concerns. He was wonderful to work with and would recommend him to anyone again. Explained every inch of car to us. Very grateful for his knowledge of the car . More
Other Employees Tagged: Mohammad Masud , Gregg Ciocca Jr, Nicole Vieira
May 28, 2018
Great costumer service Fernando was very helpful with walking through our purchase from the moment we stepped in until we drove away with our new car. Would highly recommend Fernando was very helpful with walking through our purchase from the moment we stepped in until we drove away with our new car. Would highly recommend him and we would definitely ask to see him for purchasing a car in the future. More
Other Employees Tagged: Donnie Dishman, Cheryl Metts
May 18, 2018
Easy car-buying experience! Easy car-buying experience. Friendly staff. Comfortable waiting area. Great service. Fernando was a knowledgeable and friendly sales associate. Luke w Easy car-buying experience. Friendly staff. Comfortable waiting area. Great service. Fernando was a knowledgeable and friendly sales associate. Luke was a great finance manager. More
Other Employees Tagged: Luke Freitas
May 17, 2018
Great experience! I had been looking for a car for about a mouth. I ended up with a 2011 Subaru. Fernando Santiago was very helpful, honest, patient and helped pick I had been looking for a car for about a mouth. I ended up with a 2011 Subaru. Fernando Santiago was very helpful, honest, patient and helped pick the perfect car for me. I left knowing this was the car for me. Fernando didn’t push just to get a deal. It was such a great experience. Thank you Fernando. More
Other Employees Tagged: Gregg Ciocca Jr, Jimmy Ofori, Marissa Rodriguez
May 14, 2018
Was not out to buy a car that day. Looked at just driving a Forester and ended up buying. They are fair in the way they present the discounts and negotiate. Staff is friendly and respec Looked at just driving a Forester and ended up buying. They are fair in the way they present the discounts and negotiate. Staff is friendly and respectful. The bargain corral salesman Fernando was very patient. More
Other Employees Tagged: Shelby Krasausky, Mike Vannote, Jeff
May 09, 2018
In and and out the same afternoon. I'd been looking for a third generation Toyota Prius for sometime and when I saw one at Ciocca Subaru, just down the street from my house, I thought w I'd been looking for a third generation Toyota Prius for sometime and when I saw one at Ciocca Subaru, just down the street from my house, I thought why not take a look. I had not planned on buying a car that day at all, but the experience was so great that I ended up driving it off the lot. Everyone at Ciocca was very helpful and friendly, and Fernando gave me space to drive the car in the way I preferred, give it a good once over and sit and think about my decision. He never pressured me or talked down to me (I hate to have to even say that, but as a young woman trying to buy a used car, it has been a fairly common occurrence). The car was already listed at slightly under Blue Book price, but Fernando and his manager worked with me even more to make sure I got a price I could afford. The car came with a limited power train warranty, which I hadn't seen on any used Priuses so far, and it signaled that the service team at Ciocca believed the car was in good condition. Once we agreed on a price, the dealership was great about helping me with all the aspects of getting it ready to drive--title, registration, insurance, etc. In only a few hours, I was the proud owner of a new (lovingly-used) car. In short, I would recommend Ciocca even if you aren't in the market for a Subaru. Thanks to everyone at Ciocca; I am loving my new Prius. More
Other Employees Tagged: Luke Freitas
May 01, 2018
First Class Team I had done some shopping around at other Subaru Dealerships and there just were not able to go that extra mile. I was taking way too much time out of I had done some shopping around at other Subaru Dealerships and there just were not able to go that extra mile. I was taking way too much time out of my daily schedule with no results. I pulled in to Ciocca. late Monday evening without an appointment and Fernando Santiago stepped up to the plate and was able to put me into a vehicle of my choice that matched my goals. He was able to multi-task with another customer and me simultaneous showing real organizational and people skills. In no time the team was able to arrange financing that met my budget and included a service contract. A truly painless pleasant experience with everyone I came in contact with. I would recommend this dealer to anyone seeking a vehicle. More
Other Employees Tagged: Mohammad Masud , Katie Keenan

