Fernando Silva | Page 3

Fun and eazy I was treated very well and the staff was friendly. I got the care I wanted and was very happy with how everything was handled from beginning to end. I was treated very well and the staff was friendly. I got the care I wanted and was very happy with how everything was handled from beginning to end. More

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More than just a dealer. I don't even know how to express my gratitude. I went to the Dallas Southwest Kia location to trade in my 2011 SX Turbo for a 2015 K900 that was only I don't even know how to express my gratitude. I went to the Dallas Southwest Kia location to trade in my 2011 SX Turbo for a 2015 K900 that was only $26k and some change. Antonio, Johnathan, Stan, Scott, and Mike were more than helpful. Once I bought it, as soon as I drove off the lot my realtor called me freaking out because we are closing on a home that following week and that I cannot make any purchases. Immediately my heart dropped. I retyrned immediately and broke down in front of Mike and Antonio because I know the rules. They were more empathetic than I expected and you could tell they felt my pain. I explained the situation and asked for their help and they let me cancel straight up because I've been a long time customer. I've never been more scared then more relieved in my life. Like I said. They are more than a dealer. They are a people company and you can honestly tell that they sincerely care about you. I will be back and bring customers your way!!!! More

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K Garza review Fernando was pleasant to work with. Extremely knowledgeable and made sure I was pleased with my purchase. The process was smooth and I am happy with m Fernando was pleasant to work with. Extremely knowledgeable and made sure I was pleased with my purchase. The process was smooth and I am happy with my car. I will recommend Southwest Kia to friend and family. More

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Wonderful Fernando Silva was such an excellent salesman. He was very patient and so helpful in helping me work within my means. And even got a car down to withi Fernando Silva was such an excellent salesman. He was very patient and so helpful in helping me work within my means. And even got a car down to within those means. More

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Best car buying experience! This was by far the best car buying experience I have ever had! Fernando was my salesperson and he was AWESOME! He was so helpful and did not try to This was by far the best car buying experience I have ever had! Fernando was my salesperson and he was AWESOME! He was so helpful and did not try to sale me something I didn't want. He listened to exactly what I wanted and that's what I left the lot with. Clarissa was also great! She corresponded with me over the phone and via email! I would definitely recommend this dealership to all my friends and when the time comes, I'll be back! Thank you Southwest Kia for making this a great experience! More

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Great Experience The salespersons at Southwest Kia of Dallas are PHENOMENAL to say the least! The went above and beyond the average car dealership to make the deal wit The salespersons at Southwest Kia of Dallas are PHENOMENAL to say the least! The went above and beyond the average car dealership to make the deal with my husband and I. Everyone was very professional, and willing to help us in any way they could. _ More

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Dont buy a car here. They just lie. Southwest Kia at 39650 Lyndon B Johnson Freeway is the worst possible place to buy a car. The sales consultant Fernando Silva has a hole in his face t Southwest Kia at 39650 Lyndon B Johnson Freeway is the worst possible place to buy a car. The sales consultant Fernando Silva has a hole in his face that eternally spews xxxxxxxx. He lied about being able to work on the price if we came in, he tried to lie about some law he made up because I asked about the 5 day return guarantee because I wanted to get the car looked at by my mechanic. He lied about the time it would take. He wouldn't take $200 less than the sticker price. Wasted 3 hours of my time. He then lied about having the car paid for by a pre approved chase loan taking 5 days to go through so I'd have to wait 5 days for the car unless I would do financing through them. The employees would make vulgar gestures towards each other when they thought the customers weren't looking. I truly believe this dealership wants to make your car buying experience as unpleasant as possible, waste as much of your time as possible, and take as much of your money as possible. Don't buy a car here. More

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From the time we pulled in, the experience was great. This is my 6th new car. My 3rd new Kia. Fernando was extremely friendly, knowledgable, and polite. We bought a Forte. Pearl white. Sweet. I hope Fern This is my 6th new car. My 3rd new Kia. Fernando was extremely friendly, knowledgable, and polite. We bought a Forte. Pearl white. Sweet. I hope Fernando still works there when I buy my next car. I had a dealer tell me what color of interior I wanted in the past. Not here, we got exactly what we wanted. I assure you I will rate my experience with the service department, I will again be honest, so far...2 thumbs up. More

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From the time we drove on the lot, we were greeted with a handshake from Fernado ,we told him what we wanted and he was right with us the whole time ,this was probably the best car buying experience we've ev handshake from Fernado ,we told him what we wanted and he was right with us the whole time ,this was probably the best car buying experience we've ever had. The General Sales Manager Cecil Cain Jr came over to introduce himself and make sure we were being taken care of . Listen we bought our Kia Rondo back in 2007 we liked it so much that we traded up to the Sorento.Great Job Guys Richard and Vickie Shuford More

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