Fernando Tapia
Fernando Tapia at Volkswagen of Downtown Chicago

Fernando Tapia | Page 2

Parts Associate

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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5.0
25 Reviews
5.0

25 Reviews

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25 Reviews of Fernando Tapia

October 28, 2025

Dealership Rating
Employee Rating

Fernando was fantastic helping me out today. Incredibly helpful and fixed my problem immediately! Thanks so much! More

by allegramunoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

October 21, 2025

Dealership Rating
Employee Rating

It’s been a great experience when i came here for repairing and inspecting my car. More

by wyw0228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Downtown Chicago to be a positive one. Please don't hesitate to reach out if you need anything else.

October 20, 2025

Dealership Rating
Employee Rating

I visited the parts department today and Fernando was very helpful and courteous. It is always a pleasant experience at this facility. A+ More

by PEBINION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2025

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

September 26, 2025

Dealership Rating
Employee Rating

Fernando from parts was super helpful and I got my keys replaced efficiently. Thank you! 😃 More

by kyla.sylvers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2025

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

July 14, 2025

Dealership Rating
Employee Rating

I brought my Tiguan in for service, and the team here was outstanding from start to finish. Luis were friendly, professional, and kept me informed throughout the entire process. The service was completed on More

by Kurtis C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 15, 2025

Dealership Rating
Employee Rating

Fernando is amazing & helped me with everything ! Really appreciate all his help during this time ! More

by Biancailbuga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

May 14, 2025

Dealership Rating
Employee Rating

Fernando was incredibly helpful! I needed assistance replacing replacement part and he was able to assist. Super friendly. Thank you, CW Chicago! More

by Alfonsecanoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2025

Volkswagen of Downtown Chicago responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 15, 2025

Dealership Rating
Employee Rating

Been coming to Volkswagen Downtown Chicago for a while now and It never disappoints. Staff is great at what they do. More

by Tom
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kelia House

Apr 15, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

February 15, 2025

Dealership Rating
Employee Rating

The staff was very accommodating and helpful. Fernando especially. Thank you for the assistance with everything. More

by Kroggensack4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. Fernando and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

February 06, 2025

Dealership Rating
Employee Rating

Excellent service with personal touch. My car was cleaned and detailed on pick up. Great job.. More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Julian Perez , Alonzo Bass, Jimmy Caprile, Baha Yer

Feb 06, 2025

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star rating. We look forward to working with you again, Mario.

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