"Bertha Gurule, Fernando Vela, & Monica O’Malley made a..."
Bertha Gurule, Fernando Vela, & Monica O’Malley made a wonderful team in my very recent sales experience in purchasing my 2020 Honda CR-V EX AWD Hybrid.
Monica was especially gracious and encouraging and bringing closure to a successful deal. I very much appreciate her sincerity and professionalism.
"Took us a while to get a deal done but they are really..."
Took us a while to get a deal done but they are really professional and courteous. Can’t give them a five star because it took a day or two for them to get the car ready. I am hoping there’s no serious issue with it especially its a new car. But compare to my past dealership experience, they are miles better! Sure there are 20-30min waiting time and i hope they can improve that but they dont give you the feeling of urgency to leave the place, such a comforting place for a dealership. Fernando and Juan got everything ready for me and got the car delivered. Highly recommend them.
Great service, personable, caring, knowledgeable, work done and trustworthy. Luis provides great service. He was very helpful. We enjoyed the greeter who was fun as well as efficient. We LOVE our HONDA Accord Hybrid and, like a pet, want only the best service on it. Thank you!
Other Employees Tagged:
, Luis in Service
"Monica was fantastic in how she worked with Fernando my..."
Monica was fantastic in how she worked with Fernando my sales rep. They were able to get me in a car I love. Thanks guys
"They are great"
A wonderful experience from start to finish in acquiring my new 2020 Honda Civic SI Coupe.
Fernando listened and paid attention to my needs. The car was delivered yesterday and I am loving it.
I should also give top marks to Rod in Finance and Jonathan in insurance at Perfection Honda.
"Classic Car Dealer"
Perfection Honda is the classic car dealer. They have a truck load of tactics and strategies they use to separate you from your money. I watched people who bought a car from Perfection walk out the door looking like they had been dragged through the desert for days. Something very wrong with that picture.
You know the interview tactics cops use in interrogation that can get a totally innocent person to confess to murder just to get the interrogation to stop? Same tactics are used at Perfection. People sit for hours while the salesman “talks to his manager”. Keys are taken from customers who are left sitting for hours while their trade-in is “being appraised”. Then it is hard for the customers to get their keys back. They are trapped. Have your heart set on a certain make, model, and color? Chances are that is not what you will get at Perfection Honda.
As a psychologist, I was totally fascinated with what I observed the many hours, over two days, I was at Perfection Honda studying their tactics. Sure they sell a lot of cars. Most people are not aware they are being manipulated by experts.
My advice to you:
1. Have a budget and do not stray from YOUR bottom line. Go home, think about it.
2. Research all the online sites so you know the prices: MSRP, Fair Market, Good vs. Great prices.
3. Don’t start dealing until you know exactly what brand, model, color, and year you want.
4. Once you start talking price, walk out after 45 min if you are not seeing progress
5. Check all figures, write them down yourself, add them up yourself and be sure you understand what
they are saying. You will be surprised how the value of your trade-in can change, once you decide
to trade it in, or how the selling price can change once you say you will buy.
Perfection Honda is sheer perfection at getting your money, whether you like it or not. There are much better dealers in town, dealers who are honest and have integrity, dealers who will listen to you, dealers who do not pride themselves in manipulation like Perfection Honda does.
Perfection Honda is a snake pit. Enter at your own risk.
"Hard working people who care"
The people here helped us every step of the way. Thank you very much for being so informative and kind. We really appreciate all of the hard work. Thank you very much.
Other Employees Tagged:
, Kevin Ortiz Monica Omally
"We went to Perfection Honda to look at their cars,"
- Pilotfamily the Holders
We as a family needed a dependable car to carry kids and grandparents, but we were not sure what was available in our price range. Bertha Gurule was our sales lady she took the time to show us what was available and really listened to our needs. We ended up with a Honda Pilot and we love it, I feel safe and everyone is comfortable!!!! A BIG thank you to Bea and all the staff at Perfection Honda for helping us choose the right car and making our dream car come true.
Sincerely The Holder Family
I Purchased my third CRV. I am looking forward to many years of service from both the dealership and the vehicle. Please note, I have a definite dislike to purchasing cars.
"Enjoyable and exciting! "
We’ve been to Perfection Honda several times this week to test drive new CR-Vs and civics. Juan Garcia was our salesman and he was incredibly thorough and knowledgeable on all the cars without being pushy or overbearing. Today we found the perfect car for our growing family. Thank you for making our experience so easy and enjoyable, Perfection Honda.