Rich is terrific to work with. We had brought in the letter from Honda saying they wanted our car and went in to see if we could get another Pilot with more bells and whistles while staying around our current payment. Rich was wonderfully helpful and Jennifer worked her magic and the numbers finally
came into our range. When cleaning out our other Pilot, Ali helped my husband move everything to our new Pilot. What a dear! Truly extraordinary customer service all the way around! Thanks to each of you for a great experience!
I was very pleased with the Outstanding Service. I recommend Perfection Honda to everyone looking for a new car. Brad let me know I can call anytime I have questions about my new Fit.
"Excellent Customer Service "
When I first found this vehicle on line and made an inquiry, I was contacted by the next day with information to talk to someone. I made an appointment and met with Juan who was extremely patient and courteous with my questions. He worked with me to come up with a price for the vehicle and my trade in. There were some problems with the car and he went out of his way to help make things right. Everyone from Juan to the finance/insurance groups, maintenance and body shop, and shuttle driver have been thoroughly courteous, helpful, and professional. Excellent customer service throughout this experience. Thank you!
"main focus is what Customer is looking for"
Attentive, pays attention to what specifics the Customer is looking for in a car. Doesn't try to steer you to vehicles that might get them a bigger sale. All aspects of purchase explained thoroughly, from finances to each feature the vehicle has. Very friendly, made us feel welcome and comfortable.
"Perfection Dream Team"
We can't thank Perfection enough. Speedy, knowledgeable, professional and, most of all, friendly staff (even the staff we weren't working with.) Monica, Juan and Jennifer worked together to give us the perfect car buying experience. Juan knows his way around that vehicle and never made us feel pressured into anything. Jen had it all together and moved us swiftly through finance. Monica went above and beyond to help secure our deal as she lives up to her exceptional reputation in the business. We were in and out of there in an hour and a half. We will definitely be back and will refer friends and family in a heartbeat. Perfection is the place you go when you don't have time to waste, prefer to work with staff that doesn't pressure you, and want an overall stress-free car buying experience.
"Excellent Dealership "
We had a great time working with the team at Perfection Honda. We got a great deal and excellent financing on our new Honda Pilot. I highly recommend the professionals at Perfection Honda.
"Sales and Service Dept are excellent!"
Everyone is very professional and communicative. We recently bought our second Honda, and Ali was great, along with all the finance personnel. Service Advisor Jimmy Adams was wonderful!
"Wonderful, down-to-earth people "
Immediately, upon walking in to the dealership, I was met with down-to-earth people who were honest about the cars they had to sell. They showed me some options in my price range and worked hard to ensure that I got what I wanted out of my trade (they ended up, in fact, exceeding what I was hoping to get for my trade).
Have always had a good experience with Perfection Honda and staff. This is the 3rd vehicle we have purchased from this dealership and their great service department has had our business since 2010.
"The best in New Mexico"
Having purchased over 75 cars in my life (mostly at dealers) in 4 states Perfection Honda is the best I have dealt with. A real quality act in every way.
Let me state that Monica (Sales Manager) is a real professional. I told her after the deal was complete that if I still was still in a position to hire someone I would certainly want her on my team!!!!
Rich and Juan were great. I had spoken with Rich several months ago and returned to purchase here based on how he handled the initial visit.
Having worked finance myself years ago, I know you need to place your clients at ease quickly. Jennifer was wonderful. She is definitely a keeper.
Frank is really top notch. Somehow I immediately felt he and I could become good friends. He handled the appraisal process with me with dignity while keeping it fun.